Customer Ratings & Reviews
- Model:
- CM191402US
- SKU:
- 10851356
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Temperature control
My wife’s favorite mug!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife’s favorite gift. Keeps her coffee hot. She won’t drink coffee without it now. Charger has caused us a problem or two, but the company was very easy and sent us a new one. HAND WASH ONLY!
I would recommend this to a friend Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she absolutely loves it, it’s works great on the app
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Manny417, thanks for leaving a review! We're happy to hear your wife has been enjoying her new Ember Mug so far - thank you both for your support!
- Pros mentioned:Temperature control
Mom loved it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mother who drinks multiple cups of hot tea daily and she hasnt stopped raving about it. Of note, the weight of the cup makes her think she has more in there than she does… FYI.
I would recommend this to a friend Cool!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great idea. It’s just too bad my wife didn’t want it.
I would recommend this to a friend- Pros mentioned:Temperature control
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I’d need one of these but by jingo it’s great! I usually end up with half drunk cups left to go cold throughout the day but no more! Works perfectly and would highly recommend
I would recommend this to a friend Amazing product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my gf who loves hot beverages! Made her very happy!
I would recommend this to a friendEmber Blue Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good service all around for me..
I would recommend this to a friendOn the go lifestyle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great. I love using this on the go. Great for a fast lifestyle
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Atia, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great gift.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure what to buy my parents for Christmas until I saw these cups, they love them! Both said they can enjoy their hot drinks now instead of having to drink fast before it gets cold.
I would recommend this to a friend Good mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes a great gift for the ones that always leave the drinks old.
I would recommend this to a friendKeep it hot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee lovers dream mug. It’s obviously not a necessary item, but an indulgence.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi TSRix, thanks for sharing this! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it’s great, it constantly goes to empty and shuts off. For some reason it thinks there’s nothing it the cup.
No, I would not recommend this to a friend Great cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but app sucks ...fix it!!!!! App will not work right wont update
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Bemo, thanks for sharing this. We're sorry to hear about the experience you had with the firmware update and appreciate the feedback. We do want to assure you that the mug is functional without connection to the device and without the update, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
Not hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not hot enough! I was so exicited to see this on Christmas morning as I am always heating up my tea in the microwave but it did not keep my tea hot, I returned it!
No, I would not recommend this to a friend- Cons mentioned:Charging
Great idea. Poor execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Base charging pins a poor design. Fails to charge due to poor contact. Since just over 15 days, Best Buy would not stand good for it.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi CoffeeGuyInPA, we are very sorry to hear you are having an issue with your charging coaster. Rest assured that your Mug is still under warranty and we'd love to help get you back up and running. Please reach out to our support team so that we can assist you further. Thanks for your valued feedback!
Very nice, but expensive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice mug, and this one is steel, but pretty expensive
I would recommend this to a friendDon’t buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. I don’t recommend. It’s not maintains the heat
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve!
- Cons mentioned:Connectivity
Won't stay connected
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get it to stay connected to the app therefore I hardly get to use it. Was nice while it worked but unfortunately warranty is expired.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! We are happy to share the mug can heat without connection to the app. Without pairing, the mug is set to a default temp of 135°F. Once you pour in hot liquid, the Ember will pulse white as it works to the set temp and turn solid white when your preferred temp has been reached.
With that said, we'd be happy to help pair your Ember! Please feel free to reach out to our support team at support@ember.com so we can further assist you!
- Pros mentioned:Temperature control
You need this mug!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only sorry it took me so long to find this mug. It feels so good to drink from this cup. Having hot coffee in an open coffee mug while I go through my emails is amazing.
I would recommend this to a friend Great Gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool gift for family who loves coffee! 5 out of 5.
I would recommend this to a friend