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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,537 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well, heating the coffee to the perfect temp and keeping it there. The only reason i have it at 4 stars instead of 5 is because the Bluetooth connection. The connection between the cup and the app go out quite frequently. It wont recognize the cup so you have to delete it and re add the cup way too much.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember- Temperature Control Smart Mug 10oz

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A luxury for sure but I used this for a Raffle item at a trade show for work and the client that won it is still thanking me for it a year later! Ideal for our northern New England winters!

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Temperature control

    Rated 5 out of 5 stars

    Good hot coffee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works well. Keeps my coffee warm, easy to keep it ready to go in the morning. Good quality product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chiva, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this mug!

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality mug have been using it for a whole year right and works like it was new. I would buy more products but for now this one product works great!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hot coffee!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee piping hot for about an hour. Only wish is the battery lasted longer.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Brad, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for busy moms

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing might be one of the most useful gimmicky things I’ve ever gotten. For a mom with two toddlers, it’s a game changer to have a cup of coffee that keeps itself warm. I wish the battery life was a bit longer, but most days it’s sufficient on a full charge. The battery lasts about a hour to a hour and a half. I would absolutely recommend it for people who have a hard time getting to their coffee or tea while it’s still warm.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rachel, thank you for taking the time to leave a review! We're happy to hear you've been enjoying your Ember Mug, especially on those busier mornings - we appreciate the feedback about battery life as well and would be happy to pass this along to our team! If you have any other questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this mug, as it keeps my coffee warm. Plus, the mug and coaster look lovely on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mug as a gift and I love it! I wasn’t sure it was something I would really use, but I use it every morning. It keeps my coffee at just the right temperature all morning.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Capacity

    Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my coffee at a nice temperature but only holds about 6 ounces. Also if you take your time to drink it (which I do and is why I needed something to keep it hot) it gets a weird film on top, almost like it’s curdled. Not a huge fan, feel better off using my yeti.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Grandma approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 93 year old grandmother who always complains of having to reheat her coffee and tea. After the initial set up help with temperature settings and showing her who to wash and charge the cup she has really enjoyed it and used the cup daily. The only thing negative we would have to say about the cup is the slightly heavy weight. Otherwise an awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Mother's Day gift for my mom and she is over the moon with it! Loves how easy it is to use and enjoys not having to reheat her tea and coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wonderful in Every Respect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had serious doubts that the cup would keep my coffee as hot as I like it, but I found that it works very well. It keeps my coffee hot for about an hour which I find amazing. As far as controlling the temperature with my phone, that feature was just too much trouble for me, but it did work when I tried it. It's a little hard to clean the bottom because it is often still hot when I drink the last drop. Charging recovery time is very fast also.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great, reliable mug.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad who lives up north. He loves it and uses it every day for cold Dakota mornings. He says it keeps his coffee warm for as long as he needs it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee warm, and mom energized.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mother a couple years ago, she loves it. She used to complain about waking up and having her coffee, and never finishing it because it got cold while she got ready. This literally takes care of that issue. She isn’t the most tech savvy, but she uses the app just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sippin time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted one for many years now and finally got one. Great for sippin on tea or coffee throughout the day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Nice Cup For The Right Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An interesting, but not necessary device, I never have a cup of coffee sit long enough to get cold, but ny wife does, The cup size could be larger. A bike purchase for folks. Who let their coffee or tea sit for extended periods of time, I am not a fan of the trend of having to use an app for everything (But you can use the mug without the app.)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Gift for my wife. She wouldn't part with it now.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Good deal easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but beautiful and elegant. Never worry about reheating your tea or coffee again

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Devo, thanks for leaving a review! We're happy to hear you've been loving your Ember and no longer need to reheat your tea or coffee - we appreciate your support! Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    It's awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. App is simple to set up and use as well. Keep the coffee perfectly warm for hours.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jared, thanks for leaving a review! We’re happy to hear you’ve been enjoying your perfect temperature in your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing little cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup so much I bought one for my mom and my aunt. It makes drinking coffee and tea so much more enjoyable. No more burning my tongue when the coffee is too hot and never having cold coffee waiting for it to cool and then forgetting about it. It’s the perfect temperature ever since time.

    I would recommend this to a friend