Customer Ratings & Reviews
- Model:
- CM191005US
- SKU:
- 6367430
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Amazing gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband to keep in his home office, he loves that it keeps his coffee hot and that he can set desired temperature. Washing is a bit tedious as I don’t like to get the base of mug wet, but otherwise awesome purchase.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear your husband has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support!
- Pros mentioned:Ease of use
Gift for mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my mom who is 61, and she loved it! She has been in awe of mine so we got her one for her birthday. She downloaded the app and finds it all to be very user friendly and enjoys the mug! Definitely a great gift and worth the money in my opinion.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing this! We're happy to hear the Ember was gifted and your mom has been enjoying her mug!
- Pros mentioned:Temperature control
ember smart mug is a hit with my wife.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Ember Smart Mug for my wife for her birthday. The ember smart mug keeps her tea at the perfect temperature for about two hours when not sitting on its base. If it sits on the base it keeps it at the right temperature indefinitely. She's enjoying the mug.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review! We're happy to hear the Ember was gifted and your wife has been enjoying her mug! If you have any questions, please let us know.
- Pros mentioned:Temperature control
cupoflove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for mothers day for my mom, Rae, who uses the cup when beading
I would recommend this to a friend - Pros mentioned:Temperature control
Pleasantly surprised!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say I took a chance on this mug and I am happy that I did. I like the thinnest of the mug, its not very heavy, and it really keep the fuid hot for awhile. It does stain easily, but that doesn’t bother me much.
I would recommend this to a friend - Cons mentioned:Size
Cool cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted this mug to my parents. They enjoy it. It was a bit smaller than expected but it does the job.
I would recommend this to a friend - Pros mentioned:Temperature control
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup, keeps hot beverages the perfect hot temperature, would of gave a 5 star review, except I suggest buying the black color not the white, it starts to discolor inside if you use it a lot for coffee and tea
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Ember Cup review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery tends to not last very long. I would like it even more if there was a percentage on how long the battery has left and what the temperature is on the cup.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page directly on our website so we can help! We appreciate your feedback!
- Pros mentioned:Temperature control
Perfect gift for people who drink hot beverages
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gotten these as gifts multiples times, both the mug and the travel mug. Everyone that gets them seems to love them and say it works great
I would recommend this to a friend - Pros mentioned:Temperature control
What I need
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a coffee drinker and take my time with each cup. Love this product that will keep each cup hot. Just need to to keep the Bluetooth on smartphone on so I can set temperature and will get a notification when when reached
I would recommend this to a friend - Pros mentioned:Temperature control
Copper Finish Comes Off!!! At almost $200?!?!?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After less than two months of ownership, the copper finish is coming off on the inside. This is NOT dried up coffee it is actually the finish slowly coming off. I use it on average 5 out of 7 days per week and clean it with a sponge. I am now drinking copper infused coffee. Eawww. I am past the return policy but I plan on getting reimbursed or given another mug in a finish that won't come off.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thanks for leaving a review! We're so sorry to see that you're experiencing this with your Ember and completely understand how frustrating this must be. Please reach out to us at support@ember.com so we can learn more!
- Pros mentioned:Temperature control
BEST MUG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest mug in the world, my mother loves this mugs. Always keeps it warm even after hours it was made!
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect Temp Coffee for hours at a time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife now wants all her coffee mugs to keep their temperature like this mug can. I really wish it could be dishwasher safe, but it's a small sacrifice for the luxury of having perfect temp coffee for hours at a time.
I would recommend this to a friend - Pros mentioned:Temperature control
Xmas gift for a coffee drinker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. I bought this for my mom for Christmas. She loves it. She wants me to get her the travel one now keeps your drinks warm while you’re sitting on the sofa watching TV. 
I would recommend this to a friend You Will Enjoy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for hot beverage drinkers. Would give it 5 stars, but taking it down 1 for the high price. Still worth a premium, but maybe just a little bit lower.
I would recommend this to a friend- Pros mentioned:Temperature control
Works just as described
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked very well, heated up water to the desired temp and kept it at the desired temp. It was perfect for what i needed :)
I would recommend this to a friend - Pros mentioned:Temperature control
Thing of beauty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit and finish of the copper Ember coffee cup is first rate! This cup connected to my phone easily and keeps temperature well. I got it for my cabin so I can have warm coffee at the campfire. I am happy with this cup.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Paul! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - Warm coffee at the campfire sounds amazingly cozy - if you ever have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Warmer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this cup for her coffee every day and loves it keeps the coffee very warm
I would recommend this to a friend - Cons mentioned:Bluetooth connectivity
Wanted it for so long, big disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not stay connected, not a way to start your morning
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Good hot drink warmer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well keeps drinks at my desired temperature. Also battery lasts long time.
I would recommend this to a friend