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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,538 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug warmer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a loved one for the holiday. Definitely good to keep your coffee warm. Especially if you’re the type that may forget about it. Would recommend

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Courtney, thanks for leaving a review! We're excited to hear the Ember was gifted this past holiday and hope they're loving their mug - thank you for you support! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Gott'a have for Zoom Meetings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug, I purchased one for my daughter who has lot's of ZOOM meetings. It's great to have perfect temperature coffee right down to the last drop!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Coffeewarmforever, thanks for leaving a review! We're excited to hear you gifted an Ember to your daughter and she's been enjoying it since! If you have any questions or concerns, please let us know. Thank you both for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bluetooth coffee cup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift and has been the only coffee cup used since receiving it. It holds the desired temperature of the coffee for quite awhile.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're excited to hear you gifted an Ember and it's been their go-to mug since - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great technology!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric mug is fantastic! no need to keep microwaving your coffee to keep it warm!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this little thing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical to purchase a coffee mug at this price. But wow. I love this thing. My coffee stays hot for at least two hours. Totally changes my morning coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying coffee at your perfect temperature in your Ember Mug! Ember

  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my original Ember mug purchased over five years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    HOT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little cup is great yes it keeps the coffee hot, but just not long enough for me, Keeps it hot for 1 1/2 hours. I am a slow coffee drinker LOL. It’s a KEEPER.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Ally, thanks for leaving a review! We hope you're still enjoying your Ember and appreciate your feedback regarding battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my sister and she loves it! Keep her coffee/tea at the temp she sets it at. No more reheating in the microwave

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Small but works.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the wife since she works from home now. Works as intended, would recommend. Just understand that it is like a tea cup. It's tiny.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi MacadamiaNut, thanks for leaving a review! We're glad to hear your wife has been enjoying her Ember, especially while working from home - we also appreciate your feedback about size as we continue to improve. Tf you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a black Ember mug. I came in and bought my wife a white one. To my surprise, it is a smaller mug. Who knew?

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for keeping hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how i can keep my coffee hot cause i tend to take my time drinking my coffee its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it just trust me and buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly one of those things you didn’t realize you needed till you have it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Keeps my coffee hot for a long time. Very ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cup warmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup to keep drinks always warm and perfect temperature. Love the color and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot and refreshing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my tea hot and fresh. Comes really handy when I have back to back meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience with Best Buy, also have used this cup daily, and have not used normal mugs since getting this. Simple set up, I actually get to finish my cups now!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Copper Color Ember

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife. She loves the color. This is our 4th Ember mug and all of it works like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great coffee cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described. Use it on highest setting and battery last long enough to enjoy two cups of coffee over about 1.5 hours and coffee is constant temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Alan, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Innovative

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love that it stays a perfect temp for out coffee in the mornings!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for the office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ember mug. I work long days in the office sometimes and hate to keep getting up to nuke my drink! This is so much healthier for me and so much more convenient.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Shirley, thanks for sharing and leaving a review here! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember