Customer Ratings & Reviews
- Model:
- CM191005US
- SKU:
- 6367430
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two of these in a home of 4 is not enough, everyone wants to use it while sitting around the fire on a chilly night.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect temperature every time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother thought this was so fantastic I bought her an extra one. Apparently it’s really nice to have an extra saucer.
I would recommend this to a friend - Pros mentioned:Temperature control
EMBERMUG
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug. Pricey but for what it does was definately worth it. Keeps my coffee at 140 degrees and the coffee tastes so good hot.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi NETGEAROUTER, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature on 140°F in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Beautiful consistency.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It tastes me a bit of time to finish a cup of coffee or tea and this product is perfect at keeping it at the same temperature the entire time.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Minster, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support!
- Cons mentioned:Size
Ember review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small! . The size is my biggest issue. You can only make an 8 oz cup of coffee (which means really strong coffee) since you need room for creamer and still be able walk across the room without spilling it.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Great Cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is easy to use And keeps my Expression Hot at my set temperature. Bought one for my mother, she loves it too.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, this is my 4th mug that I have purchased. Prefer the 10oz. Highly recomend it. Keeps your coffee at your preferred temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Fshui, thanks for taking the time to leave a review! We're happy to hear you've been enjoying your Ember and your collection is growing - if you have any questions or concerns, please let us know. Thank you for your support!
- Cons mentioned:Battery life
Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is interesting but the battery life is not that long. Only an he and 30 mins.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my coffee cup. It's nice knowing that I can get busy doing something and come back and still have a hot cup of coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi EmberLover, thanks for sharing this with us! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support!
- Pros mentioned:Ease of use
Amazing b
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one works super well good battery life keeps it warm the thermal plate is extra nice easy to clean as well the surface of it is very good
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great for coffee fans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Keeps coffee hot, app is a nice but geeky touch to know the exact temperature of your drink. Mug has a nice heft — not too heavy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Dino, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Very convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convinent mug and its nice to use with coffee
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! We love it. Keeps it perfect. Even when I forget.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Good and Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and hate it all at the same time. It is expensive for a mug that seems to last about a year, but it is wonderful to have piping hot coffee for an hour or more. We’ve had 4 of them. 1 just quit, 1 the finish was coming off, 1 got fused on the bottom and stopped working. However when it works, it’s great. My suggestion is to be kind to the finish with nothing abrasive to clean it. Make sure the bottom is dry when putting it on the charger. It should bring you many months of joy if you like your coffee hot. This one was bought as a replacement.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support on ember.com with your information and one of our specialists will get back to you!
- Pros mentioned:Temperature control
Love the mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to have your coffee. It did not disappoint. If anything were to happen to this mug, I’ll buy another one.
I would recommend this to a friend - Pros mentioned:Temperature control
A Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Bought it as a gift for my son-in-law because I love mine so much! (I have two.)
I would recommend this to a friend - Pros mentioned:Temperature control
Cheryl
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my Ember Temperature Control Smart Mug . It keeps my coffee hot down to the last drop. ☺️
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Bluetooth connectivity
Used the Ember mug for 9 mnt and not so satisficed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the Ember mug from last 9 months. So far it has worked well to keep the temp constant but sometimes it looses the connectivity with the app and the the temp does not respond. Recently I found that the ceramic coating is peeling off from the bottom. I have used it very carefully but I think there are issue with the coating after regular use.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi SNDG, thanks for taking the time to leave a review here! We are sorry to hear about the experience you've had with your mug. At your earliest convenience, please reach out to us at support@ember.com so we can further troubleshoot the issue - we are happy to help you out!
- Pros mentioned:Temperature control
Great Cup!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup you didn't know you needed. I take a long time to finish my coffee and Ember keeps it hot up until I've finished! Made a great gift.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember, so much so that it was gifted! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Perfect Temp every time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup. Keeps my coffee at my preferred temp for about an hour while off the charging base. I only wish the color came in 14 oz size.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi bigalgordon, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding size as we continue to improve - if you have any questions or concerns, please let us know!