Customer Ratings & Reviews
- Model:
- CM191005US
- SKU:
- 6367430
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Does not get very warm.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The temperature is good enough for tea, but I prefer a warmer coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Raprad, thanks for leaving a review here! We hope you can still enjoy your Ember and appreciate this feedback. At the moment, our max set temp is 145°F, but we can certainly share this with our team as we continue to improve! If you have any other questions or concerns, please let us know.
- Pros mentioned:Temperature control
Ember mugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to enjoy every sip of coffee. Keeps it warm and nice to the last drop
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your perfect temperature in your Ember!
- Pros mentioned:Temperature control
Sam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps coffee hot and very easy to use phone Application.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect for Coffee Lovers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well made and very easy to use. Perfect for my wife. I bought the black one for myself!
I would recommend this to a friend - Pros mentioned:Temperature control
Keep your drink warm
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for slow drinkers, works as designed and easily utilized
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support!
- Cons mentioned:Battery life
Far from perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they were lighter and have more volume. Battery is also pretty weak.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review! We're sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate the feedback as well and can certainly pass this along to our team!
- Pros mentioned:Temperature control
Coffee cup warmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep my coffee hot but not scorching hot and it's stays hot for 4-5 hours...I love it
I would recommend this to a friend - Pros mentioned:Temperature control
Works so well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great to keep coffee hot on cold mornings!
I would recommend this to a friend - Pros mentioned:Ease of use
Cup warmers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!! Makes a great start to my morning. Easy to use
I would recommend this to a friend - Pros mentioned:Temperature control
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Keeps product warm and tasty.
I would recommend this to a friend - Pros mentioned:Ease of use
Great gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for any coffee lover. Easy to use and set up.
I would recommend this to a friend - Cons mentioned:Battery life
Great mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it....battery life could be better. Works well on the charger.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Happy, thanks for sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Excellent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic little mug to keep coffee (or anything else) hot.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great looking mug that functions well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can finely control the temperature and it works great for many drinks!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Vince, thanks for sharing this with us! We’re happy to hear you’ve been enjoying your Ember so far - we appreciate your support!
Great Christmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tickled to death with it. It was fir a Christmas gift and she loves it
I would recommend this to a friend- Pros mentioned:Temperature control
Awesome Technology!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps coffee hot for hours. Great cup/mug to own.
I would recommend this to a friend Works great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my husband and he loves it. It’s great for our cold weather!
I would recommend this to a friend- Pros mentioned:Temperature control
Great mug for tea and coffee lovers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug! Keeps coffee and tea hot for hours. We use it all day long.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Davis, thanks for sharing this with us! We're glad to hear you've been enjoying coffee and tea at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Decent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps drinks hot! Great App interface! Just have to keep it on the coaster.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Sonshine, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
Great Mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this mug for a while now and it really is great. I wouldn't recommend it if you use a lot of cream and sugar if you're the type of person that lets your coffee sit around - as with other warmers it causes that "skin" to form at the top... but with black coffee or tea with no cream it is great.
I would recommend this to a friend