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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1555 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,555 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember Smart Mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. It definitely keeps the liquid warm when on the cradle but after about an hour my coffee tastes burnt. I am in and out of my office all morning so I do leave my coffee there for several minutes at a time. However, it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Temperature control

    Rated 5 out of 5 stars

    High end cup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is worth the purchase to keep your drink warm or cold in the perfect temperature you want. User Friendly and durable

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Blairebarcelo, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember so far - if you have any questions or concerns, please let us know. Thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gift Idea!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Mom for Christmas and she loved it. She’s always leaving her coffee sitting around the house and it gets cold so then she has to warm it up in the microwave. She loved that fact that she doesn’t have to worry about her coffee getting cold anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great little mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mug!! It keeps my coffee and tea warm for a long time! I did have some issues initially getting it to connect to my phone, but, once it did, it's been great ever since! I do wish it was just a little bigger, otherwise, it's definitely great! Need another charger stand so I can take it to different levels in my house without worrying about losing charge.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    No more microwaving your coffee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. My wife nurses her coffee in the morning and usually ends up reheating it a couple time. This mug does exactly what it says it does, keep the coffee at your desired temperature for over an hour. It loses a star because for the price I wish they lasted longer than 2 years but she likes it so much I had to repurchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect temp with every sip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I take a sip of my coffee it’s absolutely the perfect temperature. Best cup of coffee down to the last drop. Now I don’t have to reheat my coffee a million times. Thank you Ember!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Favorite Coffee Mug!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using two of these in black and white daily for 4 months and love them. We wash ours by hand and have not had the issues the other reviewers have experienced. We keep the setting at 150 degrees and our coffee is hot with every sip. Going to purchase two more for gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poured 2 cups of coffee at the same time, one in a regular mug and the other in the ember. The regular mug had only kept the beverage warm for about 15 minutes while the coffee in the ember stayed at me desired temperature. Highly recommend for those who like to sip on their coffee and not down it in 10 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love my mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the best person to write a review since I’m not an avid coffee/hot tea drinker. Even with that said I think the mug is great. It even makes for a good cup of oatmeal (I tried it this morning) The only downside is that I didn’t get the larger one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My wife loves it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Xmas. I’m always on cup two before she finishes her first. This is amazing. She sets the temp from her phone and every sip of her coffee is the same temp. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it goes on sale or super sale you have to buy never had a complaint give as gifts to others after getting my own. Keep it out of the dishwasher and will last a long time is my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Simple and intuitive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is simply the best- it hears up as soon as yoy put loquid in it and it keeps it at the preset temperature- simple as that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to charge and also easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Life-changing mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife and she loves it! She likes to drink her coffee or tea slowly and before she would always end up drinking them cold. This mug has been life-changing for her.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mug as a gift and its very much appreciated. The mug keeps your drink exactly at your desired temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom for Christmas she said that it works great and she loves it. Says that it is easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember Mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Ember products. They are a bit pricey. Would enjoy purchasing more if the price was more reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Essential

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience, quality, and class all in one glass. Have loved this mug and can’t help but absolutely love the temperature control. A must.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome product!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is awesome! Walked away and came back an hour later and i still had a cup of fresh hot coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warm coffee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the copper mug as a Christmas gift that I never thought I needed. No more cold coffee, it stays nice and warm until the last drop. I highly recommend it to any coffee or tea drinker, it is a must buy.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and your perfect temperature - if you have any questions or concerns, please let us know! Ember