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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,557 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift for coffee lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my mom for the holidays and she's over the moon for it. Keeps her coffee the perfect temperature for hours off the base and all day on it. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice product, works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was gift for my wife. She loves it. It gets used every day in her office. It keeps her coffee piping hot, sitting on the charging plate. When used on the couch, reading a book... It lasts just long enough to enjoy a cup or two. I think she programmed it once, and it's worked fine ever since. But, it's expensive. I don't understand why so much.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JonJ, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember Mug so far and appreciate your feedback in regard to price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wonderful Item for Slow Coffee Sippers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful item for someone who enjoys slowly sipping coffee or any warm drink. Easy to set temperature, and works plenty long enough even if not sitting on charging pad.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Pricy and works OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit small, I ended up getting the 12 OZ version that I like better, and it keeps the drink warm, not hot but it works. I would like to have an option on the cup to change the temp as sometimes it is a pain to find my phone just to get it set up. But I do like it.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi nevenera, thanks for sharing this! We hope you can still enjoy your Ember Mug and appreciate the feedback about size and temp range - we'd be happy to share this with our team as we continue to improve! Ember

  • Rated 5 out of 5 stars

    Erkie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains a fairly accurate temperature the size is not too big and bulky. It’s a little pricey, however

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 2 out of 5 stars

    Overpriced and small volume

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and has a small volume. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Simply The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife simply LOVES this Tea/Coffee cup. the technology behind this is simply amazing. No more aluminum foil to place on top of her cup to keep the heat in. she simply sets the tempter using her bluetooth phone and it remains that temp till the drink is done. A little expensive but worth it.. PS I purchased another one for my sisters birthday present.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your wife has been enjoying her Ember - we hope your sister enjoys hers as well. We appreciate the feedback in regard to price, but if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    A Nice Cup For The Right Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An interesting, but not necessary device, I never have a cup of coffee sit long enough to get cold, but ny wife does, The cup size could be larger. A bike purchase for folks. Who let their coffee or tea sit for extended periods of time, I am not a fan of the trend of having to use an app for everything (But you can use the mug without the app.)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It’s a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband drinks coffee everyday and has a ton of mugs. I took a chance, and it was a hit. He loves the mug and doesn’t waste coffee because it’s stays hot longer. He loves the app, he’s such a techy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Keeps your coffe warm for hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your coffee warm for hours! Great design and sleek look.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sherman, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this coffee mug!!! I can take my time and enjoy every hot sip of my coffee! Great because i get really busy at work where i have to come back to my coffee and love that it is always warm. Never have to worry about my coffee getting cold!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Gift for my wife. She wouldn't part with it now.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Can Warm Your Frozen Heart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are not you when you have to drink your tea cold. This mug has never failed to keep me happy and warm enough to thaw a frozen heart. You will never be cranky again! Only slightly disappointed in the fact that the battery lasts 3hr. But if you are constantly at your desk it really doesn't matter.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my husband one for Christmas! He loves it! It takes a bit of time to charge, but he uses it a lot. Keeps his coffee warm and he doesn’t miss heating it up frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug i have ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Keeps me from reheating my coffee and tea over and over. Would definitely recommend for other busy moms and dads who dont have time to drink a hot cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Power outage friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband lives in Nigeria where sometimes they won’t have electricity because of government placed power outages. Now he charges his cups of coffee that stays hot for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my huband who was always microwaving his coffe to warm it up. He really likes this mug and had no trouble using the app to increase the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great but created a film at the bottom of mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works exactly as described but it will eventually create a ring around the inside of the mug where the heat eminates from. This is my second mug and I’ve enjoyed the product. My grandmother also has one and swears by it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Heated Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Heated cup for coffee. It is fantastic. It is a little heavy if purchasing for and elderly person…!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps the drink at a perfect temperature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves hot drinks, but the tumblers usually keep the drinks too hot for a long time and regular ceramic mugs do not keep the drinks hot enough. This is perfect for her because she can keep it on her desk as she works and keeps the drink at the perfect temperature.

    I would recommend this to a friend