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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,557 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Saves trips to the microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cups! Before I got this cup, I was always having to heat and reheat my coffee. This cup saves me many trips to the microwave and I alway enjoy my hot cup of coffee each and every morning!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chicagirl7, thank you for sharing this! We're happy to hear you've been loving your Ember Mugs and no longer need to reheat your coffee - we appreciate your support! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee or tea warmer. Simple and practical. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as X-mas gift for daughter-in-law. She works from home and is on extended zoom calls, so keeping beverages hot is important. She has stated that “this is one of the best gifts she has received.”

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your daughter-in-law has been enjoying her Ember, especially during those long zoom calls - if you have any questions or concerns, please let us know! Ember

  • Rated 3 out of 5 stars

    ColonelDoc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item performs as advertised, but there are significant drawbacks for me. The instructions say not to put it in a microwave. I use refrigerated creamer, which I typically warm in the microwave in the coffee mug. With the Ember i have to use two cups. I also find, like most coffee mugs, that it is best to warm the cup with hot water before using it. This product is not worth the cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A must for a tea of coffee drinker.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife, although initially she gave me a bad look, now she won't leave it alone, she loves the mug and to be able to enjoy hot coffee all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never have cold coffee again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to do. There are a few kinks which I hope they will fix soon, because they are solvable, such as the occasional disconnect from the app. The big negative being that it was expensive!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ember coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good good. Used with coffee, tea and cocoa. The downside is having to charge after each use. My morning coffee usually uses a complete charge (about 2 hours).

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee mug performs exactly as advertised. Keeps coffee/tea hot all day long!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Keeps my drinks nice and warm. Comes in different colors as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee cup it's so easy to program this cup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great ,i use it everyday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and adjust the temperature to suit your taste . Called Ember customer support to ask a couple of questions ,I cannot say enough nice things about them ! They were very helpful and knowledgeable Great people.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good coffee mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee mug. Keeps coffee warm for extended hours as described. Only issue is coffee at the very end can taste a little burnt from the heater. Overall good mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Buy this, you will not regret!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those products, I didn't know I needed until I got it. Legit keeps the coffee warm all through the work day! Also has a nice modern sleek look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these mugs for many years, really good investment if you like your coffee hot :)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Continue work or play, return to warm beverage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug and charging plate. Pour a warm beverage, continue working or plating, the beverage stays at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I don’t drink my coffee immediately. It sits on my desk and I sip at it. By the time I get to the bottom, it’s cold as ice. My new Ember mug keeps my coffee warm to the end. Very happy!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been able to take your time enjoying your coffee in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect cup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend. He has one at work and wanted one for home. Now I must get me one. This keeps your coffee at a drinkable temperature all day. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tired of using microwave to reheat your coffee?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug perfect size, easy to use app to keep your coffee warm looks elegant

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great bought for my husband for his birthday and I use it all the time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use (of accompanying phone app) exceeded expectation.

    I would recommend this to a friend