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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,557 reviews
  • Rated 4 out of 5 stars

    Allows you to have a hot beverage through entire c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good product. A couple things to change on the design are: 1. The white stains. Would have thought the material wouldn't do that since one would assume coffee is a drink that will be going into this cup. 2. The handle should have more rounded edges (especially on the larger mug) so it's more comfortable when holding it. The heating element is pretty good. I'm assuming they think you'll get through the first half of the cup fairly quickly (while it's hot) and the heating function then really only has to heat the second half of cup.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keeps drinks warm, could improve battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug and keeps the beverage warm. The battery life can be improved as it takes a while to fully charge it and may not be sufficient if you have frequent drinks.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi beseje, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug. Keeps coffee hot and at perfect temp even if I forget about it working.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ember mug so much I have bought one for every member of my Fabio for their birthday

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Keeps warm but the longer it sits the more it tastes burned

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Bella

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, love this mug. Keeps my coffee just the right temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    10 Oz is small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 Oz is way to small. Ember needs to make there cups larger, the cost for this can't be much more since it is just more material for the cup, the electronics wouldn't change.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Swendell, thanks for leaving another review here! We appreciate the feedback and will certainly share this with our team! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smart Mug - Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases. It was a gift and it has been said that all in the family love to use this smart mug. I would purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ember temp control smart mug

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use. love the convenience of the cup. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves to use this it keeps your coffee the perfect temp

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this! Working from home, I constantly had tea get cold because something would take me away from it. Not any more! Works really well and I’m a happy girl!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Pattyw3, thanks for sharing this with us! We’re happy to hear you’ve been enjoying your Ember, especially while working from home - thanks for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee is still hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my coffee is still hot to the bottom of the cup. Everyone is so tired of me saying “my coffee is still hot”, that it was suggested I just get that tattooed to my hand.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It’s cool, but keeps drinks hot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! Works like advertised. Keeps my drink to the temperature I set it to, and even has an alarm for when you wanna use it for tea to let you know when you’ve steeped it enough.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my mother who usually microwaves a cup of coffee 5 times to get it down. She said it’s the best present she’s ever gotten. Will order one for myself now.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your mother has been enjoying her Ember and hope you get one for yourself as well - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible mug I bought as a gift, and definitely plan to get one for myself! I ended up swapping the gold for the Copper. Super easy to setup, and easy to clean.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Copper Ember Mug so far! Ember

  • Rated 5 out of 5 stars

    Smart Hot Coffee Mjug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my son-in-law. He absolutely loves it and finds it can do so many things by using it with his smart phone. It was a perfect gift for a techie.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear the Ember was gifted and your son-in-law has been enjoying his mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, keeps your coffee or other drinks hot for hours (if the drinks last you that long). Connects easily to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must Have!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drink tea and coffee often and my problem is it gets cold because I get busy doing other things. This mug keep my drink nice and hot as if it came from the pot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Bryant85, thanks for sharing this! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and even heats your drink back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market ordered cup different brand with right back to my ember

    I would recommend this to a friend