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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,557 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wife loved it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Have only used for a couple days but keeps coffee warm and no more need to microwave it. Yeah!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome tech!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Keeps coffee at the temperature you like at all times. Never cold coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember coffee mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor app design, but product keeps coffee/espresso warm. The app dissconects from the mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! Keeps the coffee nice and hot or warm.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hot cup of joe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a hot cup of coffee but I am a slow drinker. This was perfect for me! I do you wish it had a longer battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Cup is too SMALL!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this cup is everything it's advertised as, it is MUCH too SMALL to be used in a Kurig machinel. I always make the largest cup of coffee my Kurig machine will brew and this Ember cup won't hold my brew. Granted, it works wonderfully if you make a cup of tea using hot water from a tea kettle... but I rarely make cups of tea!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but pricey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it back. Husband said for the price he would hate to have it get stolen and for his coffee he doesn’t mind putting it in a Yeti with a handle

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee mug! Keeps my coffee hot for a couple hours!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just loves her cup. It is all that she thought it would be and yes it keeps her beverage as hot as she chooses.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're so happy to hear your wife has been enjoying her Ember! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift and they love it! I see them using it everyday. Their only complaint is the battery doesn't last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cup keeps things i need at the temperature i need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses it every day with ease. May have to get myself one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect for the hot beverage fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gadget! Works perfectly to keep tea hot all evening. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Adorable little thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! Much better than the portable thermos version for sure. It's the perfect work from home companion.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sammie, thanks so much for sharing! We're happy to hear you've been enjoying your Ember, especially while working from home! If you have any questions, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Temperature control mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. The recipient loves it, particularly the ability to maintain and control the temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rob2345, thanks for leaving a review! We’re excited to hear the Ember was gifted and they've been enjoying their Ember - we appreciate both of your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smart mug

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for keeping warm all my drinks. great look and feel

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Size Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom and she loves it but it's kinda small..... had to go exchange for bigger one

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear the Ember was gifted and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to clean than expected! Overall satisfied with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it just trust me and buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly one of those things you didn’t realize you needed till you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my original Ember mug purchased over five years ago.

    I would recommend this to a friend