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Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 1548 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,548 reviews
  • Rated 3 out of 5 stars

    Cup is too SMALL!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this cup is everything it's advertised as, it is MUCH too SMALL to be used in a Kurig machinel. I always make the largest cup of coffee my Kurig machine will brew and this Ember cup won't hold my brew. Granted, it works wonderfully if you make a cup of tea using hot water from a tea kettle... but I rarely make cups of tea!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loved it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Have only used for a couple days but keeps coffee warm and no more need to microwave it. Yeah!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not staying connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been having issues with it getting unpaired to the phone (iPhone X). Problems started when the phone was showing that it reached the desired temperature but coffee was still cold to the touch. Did all suggested troubleshooting. Confirmed Mug is ON; Toggled Bluetooth; Force Close App and even Reset Mug; Uninstalled / Reinstall App and now it won't connect at all. Returning this product today. PLEASE FIX We love your product! Ease of use... better battery life can always be wished for BUT it lasts long enough for what we need it for... love the new color... build quality is good too.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for taking the time to leave a response here! We're so sorry to hear about the experience you've had with your Ember and would love the chance to assist in resolving this for you! Please reach out to us directly at [email protected] so we can assist you further! Ember

  • Rated 5 out of 5 stars

    Smart mug

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for keeping warm all my drinks. great look and feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the hot beverage fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gadget! Works perfectly to keep tea hot all evening. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot cup of joe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a hot cup of coffee but I am a slow drinker. This was perfect for me! I do you wish it had a longer battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to clean than expected! Overall satisfied with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just loves her cup. It is all that she thought it would be and yes it keeps her beverage as hot as she chooses.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're so happy to hear your wife has been enjoying her Ember! Ember

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cup, it really keeps the temperature that is desired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift and they love it! I see them using it everyday. Their only complaint is the battery doesn't last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adorable little thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! Much better than the portable thermos version for sure. It's the perfect work from home companion.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sammie, thanks so much for sharing! We're happy to hear you've been enjoying your Ember, especially while working from home! If you have any questions, please let us know. Ember

  • Rated 5 out of 5 stars

    Temperature control mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. The recipient loves it, particularly the ability to maintain and control the temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rob2345, thanks for leaving a review! We’re excited to hear the Ember was gifted and they've been enjoying their Ember - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    embuurrr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love this mug! keeps the drink inside just the right temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. It keeps tea or coffee warm all day without having to put in the microwave

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice aesthetic - Disappointing performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of a disappointment Takes over 2 hrs to charge; stays charged with liquid for about 90 minutes; won't charge with liquid; I was looking for a cup that would be charged for the whole work day

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there thank you for your review and we do appreciate the feedback! We do want to note that the charging coaster can also be used to extened the battery life of your ,ug. If you place the mug on the coaster while it is heating, the battery level will pause. Which can give you hours of battery life! Ember

  • Rated 4 out of 5 stars

    Size Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom and she loves it but it's kinda small..... had to go exchange for bigger one

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear the Ember was gifted and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mug you can get! The app is awesome, mug stays nice and cool. Coffee is hot For a long time

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as the descriptionsays. Great to keep my coffee warm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    App needs work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what its supposed to do. Which is keeping your coffee warm. However the app to manage it is terrible. Its such a pain that it deters you from using it. Half the time you have to repair it or redo all your settings/set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Keeps coffee as hot as you want or as cool

    I would recommend this to a friend