Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,549 reviews
  • Rated 5 out of 5 stars

    enjoying coffee one sip at a time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mug so far. It keeps coffee warm to the last drop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Designed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design and execution, just buy one of the much cheaper mug warmers. The battery only lasts about an hour, so it's never far from the charging base anyway. The one light, one button design is a real pain and makes it difficult to tell if the mug is on or off because there doesn't seem to be a way to completely turn it off. The light will pulse if I move the mug at all, even when not actively warming. There's no battery indication on the mug itself, you have to use the clunky app. The charging base isn't waterproof, so be careful of any spills. And instead of using wireless charging it uses two metal contacts that have to line up exactly with the mug.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sean, thank you for leaving a review and sharing this. We're sorry to hear about the experience you've had with your Ember. We appreciate the feedback in regard to the design of the mug and the coaster and would be happy to share this with our team! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help! Ember

  • Rated 5 out of 5 stars

    A unique product my dad lovers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this mug up for my father for the holidays. He uses it for hours everyday day and loves the app it aligns to. I would purchase it again.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear the Ember was gifted and your father has been enjoying his mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Birthday

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this was a birthday present for my stepmother and I know she will absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product! Has met or exceeded all the advertised features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great producvt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as an early Christmas gift for my dad, and he loves it completely!. He could not stop talking about it. "Game changing" was his review.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear the Ember was gifted and your dad has been enjoying his mug - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a christmas gift. They love it, no complaints to my knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a fathers day gift and my husband loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Uh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was simply ok and having second and third thoughts about this purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother in law and she uses it all day every day. She loves it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment with this Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is useless as it is a high maintenance as you have to recharge it frequently to reused the heated cup. Each charge can only maintain the beverage in hot status for 60 min.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift. Rave reviews told it was the best gift ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot cup of coffee and tea

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to enjoy her espresso machine and tea at night and she loves it! It looks modern and loves the app features.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jose, thanks for leaving a review and sharing this! We're glad to hear your wife has been loving her Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great for slow drinks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps drink nice and hot for upto 2 hours on single charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my parents as gifts and they loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loves it, we’ll see how the app pans out but the device functions great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available! best price, great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous to find that Best Buy had this hard to find great cup AVAILABLE! Arrived early. Perfect condition. Best price, works so well. Hooray!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lovvvv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever!!!,......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife. She loves it. Does a good job of keeping coffee/tea warm without having to use the microwave.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi SDave, thanks for leaving a review and sharing this! We're happy to hear your wife has been loving her Ember Mug and she no longer needs to reheat her coffee or tea - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    White elephant gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely a sought after gift. Cant wait to hear how well it works

    I would recommend this to a friend