Customer Ratings & Reviews
- Model:
- CM191006US
- SKU:
- 11254995
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Battery life only lasted for 30 minutes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 2 mug set and I am very disappointed. The battery life only lasted about 30 minutes with both mugs. I can buy a Yeti coffee mug for much less money and have my coffee stay hotter. I am returning both mugs.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Danie, thanks for leaving a review! We are sorry to hear that you are experiencing this with your Ember! The battery life does depend on a number of factors. If you feel your battery is draining faster than normal, please feel free to email [email protected] so we can learn more and find a solution for you! We would be happy to help!
Comparability issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two and they didn't connect to any of the 4 phones we tried. Outdated.
No, I would not recommend this to a friendTiny! Don't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tinties, most overpriced piece of garbage ever created. My coffee spills every time I try to fill this mug and the battery life is horrible.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Nick, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve. Battery life can depend on a number of different factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help!
BUYER BEWARE - NO WARRANTY SUPPORT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ember does not support their products. Their support will not get back to you despite claiming to have a warranty. You have been warned that you arr about to spend $100 on something that is likely going to become just a regular coffee mug.
No, I would not recommend this to a friendProduction Issue with Charging Coaster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mug itself is fabulous when it works, however, the charging coaster is defective. Read reviews on Ember's own site. Countless users report that the coaster fails, and the replacements Ember sends also fail within months. Once the manufacturer addresses this production issue I will become a customer again.
No, I would not recommend this to a friendBlutooth errors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont bluetooth sync. Tried every method and spend hours trying to get this to work. Fails every time.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mike, thanks for leaving a review! We are sorry to hear about the experience you had with connectivity on your Ember. At your earliest convenience, please feel free to reach out to us at support@ember.com so we can further troubleshoot the issue and get your mug up and running. We are happy to help you out!
Ronda
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cup was placed in microwave. Y accident and caused a HUGE fire requiring fire department arroval. The cup looked ceramic and it should have been more clear about microwave use, as the cire caused severe damage!
No, I would not recommend this to a friendTemp control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't stay hot, and the temperatures on the app are incorrect.
No, I would not recommend this to a friendThe APP does not Work!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't sign in. Whoever developed the app should be taken out and shot.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review. We are sorry to hear that you have experienced this with your Ember app. The mug is fully functional without connection to your mobile device, but if you're still experiencing issues logging in, please feel free to email [email protected] so we can learn more and find a solution for you! We would be happy to help!