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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,557 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Xmas gift for a coffee drinker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I bought this for my mom for Christmas. She loves it. She wants me to get her the travel one now keeps your drinks warm while you’re sitting on the sofa watching TV. 

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my wife working from him this has been great it keeps her coffee warm till she is finished with it. Never again having to make another cup because you forgot about it because it keeps it at a great drinking temperature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You Will Enjoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for hot beverage drinkers. Would give it 5 stars, but taking it down 1 for the high price. Still worth a premium, but maybe just a little bit lower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hot cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use after charging , Good look and easy to wash

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my Ember Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect way to keep my coffee nice and hot! Originally purchased the black Ember Mug 1 mug but the black finish started to peel. Love this stainless steel version. Plus the charging base is smaller on the 2 which I like a lot better.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mimi120, thanks for leaving a review! We're excited to hear you've been loving your new Stainless Steel Ember Mug - we appreciate your support! If you have any questions or concerns, please let us know and we'd be happy to help. Ember

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Cool cup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this mug to my parents. They enjoy it. It was a bit smaller than expected but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps coffee up to 145 degrees for 1.5 hours. Great for the person who has to sit cup down and come back to the coffee later without having to drink cold coffee,

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to spend this much on a coffee mug. But as someone with a newborn, my coffee tends to sit for a while and get cold. The ember mug does a great job of keeping it at the perfect temp. App interface is great too. Ready to buy the travel mug too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is for my husband….so he won’t steal mine. These mugs are pricey, but are so great in keeping your drink warm and at the perfect temperature you set.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works just as described

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well, heated up water to the desired temp and kept it at the desired temp. It was perfect for what i needed :)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone tbat works from and starts very early with coffee this prouduct is amazing. Keeps my drink consrantly hot and with the app i can set the temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Happy Wife!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Ember cup for my wife and she absolutely loves it. She is so happy the multiple microwave trips to reheat her coffee are over. Had to take 1 star away because the app had to be removed and reloaded multiple times.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mike, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    BEST MUG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest mug in the world, my mother loves this mugs. Always keeps it warm even after hours it was made!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    cupoflove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for mothers day for my mom, Rae, who uses the cup when beading

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great, for a price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While i think the MSRP is too high, this cup was so worth it during a sale. Perfect temperature coffee all day long!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Saves wear and tear on our microwave....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves about 20 trips per day to the microwave. (almost) Only downside is my husband can no longer warm his hands on his coffee mug. However, he can get through a whole meeting without running to warm his coffee up. Clever product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Ellesee, thanks for taking the time to leave a review! We're excited to hear your husband has been enjoying his Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great smart mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ember temperature control smart mug. Great to have this if you work from home and attend meetings continuously. It holds the temperature for at least an hour. Great product to have.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A product I dint realize i needed until i used it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this coffee mug to anyone taking a zip of your favorite coffee at the ideal tempature is something else

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Definitely recommend this cup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this cup!! I am a slow coffee drinker so my coffee usually gets cold before I can drink the whole cup. This amazing gadget keeps my coffee at the perfect temperature .... right to the very last drop!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Holly, thanks for taking the time to leave a review! We're happy to hear you can take your time drinking your perfect temperature in your Ember - we appreciate your support! If you have any questions, please feel free to reach out to us. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received this as a Christmas gift. He is absolutely thrilled. It is perfect for him since his work involves constant interruptions and his coffee never stays hot. This is the perfect solution.

    I would recommend this to a friend