Customer Ratings & Reviews
- Model:
- CM191007US
- SKU:
- 6427205
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
Excellent gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my mother who loves new technology. She says her coffee has never tasted better!
I would recommend this to a friendGreat Concept
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the concept and gave it as a gift, however the recipient didn't have a desk to keep the warmer plugged in.
I would recommend this to a friendHeld back by amature execution and poor programing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ember mug is a great concept. And when it works. It really lives up to the idea. But unfortunately this mug suffers from tremendously incompitent software. This cup worked on day one, but every day afterwards we could never get it to work. The app wouldn't open anymore. Even reinstalling it would not solve the problem. The mug unpaired itself. It turned this great birthday present into just a normal cup. Upon looking at the Google play store reviews for the companion app (which you need for the heating to work) you'd find a 1 star rating with thousands of people having the same issues I was. Cannot reccomend until the software is fixed.
No, I would not recommend this to a friendCoffee mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift for uncle, he is a car salesmen and keeps it at his desk all day. Costumers always ask where he got it
I would recommend this to a friendA great buy at Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! A perfect cup of warm coffee to start your day!
I would recommend this to a friend- Cons mentioned:Size
This one is small.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice niche gift for coffee lovers. I got feedback that its small.
No, I would not recommend this to a friend Nice cup, poor software design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor software operation....no way to update from current firmware...Android app poorly designed and connection to cup is hit or miss...won't stay connected.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your perfect temperature in your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
Perfect gift for the hard to buy for!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 for home and then bought 2 more for our daughters for Christmas. They love them as much as we do!
I would recommend this to a friend- Cons mentioned:Battery life
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but battery life is not quite what I was hoping. Bought for my wife for a Christmas present and she likes it but disappointed in the battery life.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! Battery life can depend on a number of different factors, so if your wife is still experiencing issues, please reach out to us at support@ember.com so we can help.
Great graduation gift for JD
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the black Ember mug for my best friend as a graduation gift. He loves it and I am planning to buy one for myself. I don’t drink my coffee fast in the morning so this is perfect to have at my desk!
I would recommend this to a friendEmber is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed it. Not certain that I will purchase it again when Walmart has something similar. But I do like it. One of my favorite things is that when the cup is empty it shuts off which is extremely important to me.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi PeggySue, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it. Keeps her coffee hot for hours.
I would recommend this to a friend- Pros mentioned:Ease of use, Temperature control
Best Christmas Gift ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift ever. It keep coffee hot for hours. Easy to use. Very happy.
I would recommend this to a friend Must have for coffee lover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great! Works as expected. I originally ordered the smaller size but returned it, highly suggest going with the 10z size. Sure does beat having to microwave you coffee in morning to keep it warm.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MZhukov, thank you for sharing this! We're happy to hear you've been loving your new Ember and no longer need to reheat your coffee - we appreciate your support!
Love my Ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! I wish I had bought it sooner and will buy as a gift in the future!
I would recommend this to a friendHot coffee!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cup. Have as a gift and they love it! Recommend for coffee drinkers
I would recommend this to a friend- Cons mentioned:Size
A Slow Burn
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small, too unreliable in real-world use, too expensive Solid concept this mug, an app with good graphics, great for a demitasse
No, I would not recommend this to a friend Clever gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! Great gift idea especially for someone who works from home.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Keeps my tea hot for about 1 1/2 hours. Use it every day.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is great, bought it for my mom for Christmas and she loves it
I would recommend this to a friend