Customer Ratings & Reviews
- Model:
- CM191007US
- SKU:
- 6427205
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
Default setting is good enough for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine so far. I don’t even use the app. I just go with the default setting and it’s fine,
I would recommend this to a friendTime saver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. Since then my friend has been enjoying every coffee. Must buy for coffee lovers.
I would recommend this to a friend- Cons mentioned:Size
Works great but tiny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly, but for the price it would be nice to be able to fit a full mug of coffee. It needs to be bigger.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jason, thanks for leaving a review and sharing this feedback! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
Doriellen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it to my son-in-law for Christmas. He really liked it. The color is really nice too.
I would recommend this to a friendGood purchase, buy on sale, if possible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one would not hold a charge, but the second cup has been nice. Keeps it warm and for about 90 minutes or so. Decent purchase, if bought on sale.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Patrick, thanks for leaving a review! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gift for anyone, including yourself.
I would recommend this to a friendIt's a neat cup and excited about its future
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but its official mobile app is terrible (get the 3rd app one)
No, I would not recommend this to a friend- Cons mentioned:Battery life, Size
Cool idea but doesn't work well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trendy but battery only lasts about an hour. 10 oz is too small.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi jbell, thanks for leaving a review here! We hope you can still enjoy your Ember and appreciate this feedback - our 10oz Ember has an expected battery life of up to 90 minutes, but battery life can depend on a number of factors. If you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help!
Coffee Cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves hot coffee and this electric coffee cup is perfect
I would recommend this to a friendHot Tea Without the hassle of a lid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried so many different items to keep my coffee hot while I'm taking my time and drinking it slowly...this blue tooth heater is by far the best I've found!
I would recommend this to a friendCoffee stays hot forever....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart mug was a gift for my sister who was microwaving her coffee to its death. She loves her mug.....as it "works like a charm!"
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Chris, thanks for leaving a review! We're happy to hear you gifted your sister an Ember and she's been loving her mug so far - thank you both for your support!
Hot Coffee!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it when my coffee gets cold. The app that goes with this cup is awesome. Easy to use and helpful in many ways. Yes it costs a bit. But I HATE COLD COFFEE!!
I would recommend this to a friendenjoying coffee one sip at a time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mug so far. It keeps coffee warm to the last drop
I would recommend this to a friend- Cons mentioned:Battery life
Poorly Designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design and execution, just buy one of the much cheaper mug warmers. The battery only lasts about an hour, so it's never far from the charging base anyway. The one light, one button design is a real pain and makes it difficult to tell if the mug is on or off because there doesn't seem to be a way to completely turn it off. The light will pulse if I move the mug at all, even when not actively warming. There's no battery indication on the mug itself, you have to use the clunky app. The charging base isn't waterproof, so be careful of any spills. And instead of using wireless charging it uses two metal contacts that have to line up exactly with the mug.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Sean, thank you for leaving a review and sharing this. We're sorry to hear about the experience you've had with your Ember. We appreciate the feedback in regard to the design of the mug and the coaster and would be happy to share this with our team! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help!
Birthday
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this was a birthday present for my stepmother and I know she will absolutely love it!
I would recommend this to a friendA unique product my dad lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this mug up for my father for the holidays. He uses it for hours everyday day and loves the app it aligns to. I would purchase it again.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear the Ember was gifted and your father has been enjoying his mug - if you have any questions or concerns, please let us know!
Very happy with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product! Has met or exceeded all the advertised features.
I would recommend this to a friendPerfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a fathers day gift and my husband loves it!
I would recommend this to a friendGreat gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it as a christmas gift. They love it, no complaints to my knowledge.
I would recommend this to a friendGreat producvt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it as an early Christmas gift for my dad, and he loves it completely!. He could not stop talking about it. "Game changing" was his review.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear the Ember was gifted and your dad has been enjoying his mug - if you have any questions or concerns, please let us know!