Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$99.95
Save $30
Comp. Value: $129.95

Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,557 reviews
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for slow drinkers!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most of us these days, I am working from home and using coffee cups instead of travel mugs. Naturally, I am a slow drinker, and I hated that my coffee would always get cold before I could finish it. Then I found the ember 10 oz mug. I'll admit, the price is high, BUT, for me, it has ended up being well worth the price. Ever since buying this mug, I have finished my coffee and teas without any waste. For me, the less than desirable battery life doesn't bother me. Because I work from a desk, I am able to leave the cup on the charging pad which will keep my drinks the perfect temperature all day. If I don't have the mug on the charging pad, I am able to get over an hour of 140 degree coffee or tea. I liked this product so much that I ended up buying one for my mother as a gift and will likely buy the travel mug in the near future.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Design, Temperature control

    Rated 4 out of 5 stars

    Exceptional Temperature Control Mug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember Temperature Control Smart Mug has significantly upgraded my daily routine. I'm giving it four stars for its remarkable performance and innovative design. This mug's sleek and durable build, coupled with its intuitive app, made setup effortless. It keeps my beverages at the ideal temperature for extended periods, allowing me to savor every sip without rushing. The battery life is impressive, ensuring multiple hot drinks throughout the day, although a larger capacity would be appreciated for longer sessions. Overall, the Ember mug is a game-changer, delivering on its promise of a perfectly heated drink. Despite the minor capacity limitation, its performance and design make it a worthy addition for anyone seeking beverage perfection. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome mug

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im always skeptical on things like this but i got it with my totaltech picks cause it was the best deal. After I linked it to the app I made some hot chicken broth in the mug. Right after my first sip, doggo wanted to go for a walk. Come back from the walk about 20 min later and it was still just as hot. I actually wish it could be just a little hotter than 145, maybe 150, but its still hot. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my drink hot, nice to hold, sleek, great overall product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control
    Cons mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ember mug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup is durable and has a nice finish. Holds a charge and heat well. I use it daily. Only wish it was a little larger in capacity. Will most likely purchase the larger version with lid.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control
    Cons mentioned:
    Capacity

    Rated 5 out of 5 stars

    A perfect cup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is sleek and it connects easily to the app. It definitely can keep tea warm for hours when plugged in. It takes a while, probably 10-15 mins, for a hot tea (~200F) to be reduced to drinking temperature (~135F). So it's about the same as leaving it in a normal cup. It also can't hold that much liquid; definitely holds less liquid than a regular size ceramic cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Prav, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Just what you need at your desk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a warm cup of tea at my desk in the mornings - all year long. Easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    My mom loves this cup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my mom this cup for mothers day and she literally hasn't used another cup since. She says it keeps it at just the right temp and loves how neat it is design wise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ember 10 oz cup

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Used it everyday for over a year before I decided to write a review. Expensive but after long time use decided it was well worth the cost and will replace my Ember if and when it stops working.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Keeps Coffee Warm!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ember, which I bought to supplement the one I have. On the days I want two cups of coffee, sometimes I don't want to wait for one recharge before I start my second cup. On the charging pad, it will keep coffee warm all day, but off the pad, the limit is about 90 minutes. The thing I like best is that I get to set the temperature I want through the Ember app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're used to large mugs, do not think that 10oz is not large enough. After unpacking, I was initially tempted to return it because it looked small but it is just perfect. As someone who decided to reduce caffeine intake, I couldn't be happier: this is an ideal mug for hot drinks. Since coffee stays hot, I drink 2 cups instead of 8. How did I live without it? I love everything about this mug and if it continues to perform well, I will get the version for the car.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Lena, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use, Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wonderful gift for any coffee lover!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug, while pricey, is a fantastic addition to your desk if you like to savor your coffee over time. It keeps it nice and hot and is super easy and intuitive to use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Design, Ease of use, Temperature control

    Rated 5 out of 5 stars

    Perfect temp coffee for a long time

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use app connects to the mug for customized temp settings. I leave mu coffee at 130 F and mug keeps it perfect for sipping over time. Also looks great on my home office desk! Is a bit pricey, but pennies added for each cup of coffee enjoye

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best for a busy mom

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted. I never really used it before I was pregnant or had my baby. Now that I am a busy mom. Constantly using it. Especially when I am trying to do all chores and handle a baby. There are times when I do forget about my drink. It would suck when I used a regular mug. Constantly having to reheat. With this mug, i am able to do everything, even have moments I forget I made tea or coffee and when I am finally able to sit down, I can enjoy it hot still. Granted, if its not on the charger, it will die before I can get to it and start to cool down. But i always leave mine on the charger and its great. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have three and love them all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this one but I love the embers and the colors are amaizing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Does an excellent job at keeping my coffee hot

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a slower coffee drinker like me, this is the perfect solution for keeping your coffee warm or hot the entire time. I usually sip on my coffee for an hour (sometimes more) and this cup does a great job at keeping it hot. You can set the temperature you want in the smart app and the cup will do everything for you. Easy to clean and return to the charger for later or the next day. I liked it so much that I purchased one for my son to drink his hot chocolate during the winter.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Warm coffee, warm heart.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I needed to keep my coffee warm because I’ve always been fine with drinking it after it goes cold, but after using my Ember mug for about a month now, I appreciate the constant warmth — especially during this cold winter. Paired easily with the App on my phone, and easy to choose the temperature setting. I’ve been careful to take care of the mug by using a silicone spatula for stirring (metal spoons can cause cracking in the “ceramic” coating) and rinse and dry it afterwards to avoid coffee staining. The only change I would make is buying the next size up because I learned 10 oz doesn’t allow room for creamer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Smart coffee cup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps one cup at desired temperature but needs recharging for another cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cynthia, thanks for your feedback. Here at Ember we always want to hear from our customers when it comes to current or future products. Please know that your Ember Mug can stay warm all day if kept on the charging coaster, allowing you to enjoy back-to-back cups. We recognize that isn't always possible as sometimes you want to enjoy your Mug away from a desk or countertop, but we hope this tip is helpful! Thanks again for your support. Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeping it warm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this mug keeps my drink warm (to the temp I want it at) for up to almost 1.5 hours (yes I drink slow). The one downfall is it’s a little on the small side but it works for me. It works great though and I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Excellent Smart Mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart Mug. Modern and stylish design, long-lasting battery that allows me to enjoy my coffee at the perfect temperature all day.

    I would recommend this to a friend