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Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4.5 out of 5 stars with 1549 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,549 reviews
  • Rated 5 out of 5 stars

    Really enjoy it - grab it if on sale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this came down to a personal choice. I appreciate my coffee being kept warm and not needing to run to the oven when it cools down. The app isn't annoying for me and enjoy I can modify the temp down to the single degree! No issues yet washing or using. Got it during the holiday season so price was much less of a barrier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is well built and it keeps drinks very warm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well, heating the coffee to the perfect temp and keeping it there. The only reason i have it at 4 stars instead of 5 is because the Bluetooth connection. The connection between the cup and the app go out quite frequently. It wont recognize the cup so you have to delete it and re add the cup way too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hot coffee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works well. Keeps my coffee warm, easy to keep it ready to go in the morning. Good quality product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chiva, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great mother's day gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom on mother's day. She's a big coffee drinker and I thought she would like to have something that keeps her coffee warm. The included saucer is a plugged in charger that will charge the cup each time you set it down. She likes it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm feelings every sip of the way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Don’t need anymore disposable cups, even better I don’t need to rush to drink my coffee! I can relax and enjoy my warm cup of coffee every sip of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect mug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect mug the most avid coffee enjoyers and the occasional drinkers! It keeps my coffee warm all morning long at the temperature it came out of the pot. Cannot recommend enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for busy moms

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing might be one of the most useful gimmicky things I’ve ever gotten. For a mom with two toddlers, it’s a game changer to have a cup of coffee that keeps itself warm. I wish the battery life was a bit longer, but most days it’s sufficient on a full charge. The battery lasts about a hour to a hour and a half. I would absolutely recommend it for people who have a hard time getting to their coffee or tea while it’s still warm.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rachel, thank you for taking the time to leave a review! We're happy to hear you've been enjoying your Ember Mug, especially on those busier mornings - we appreciate the feedback about battery life as well and would be happy to pass this along to our team! If you have any other questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    Hot coffee!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee piping hot for about an hour. Only wish is the battery lasted longer.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Brad, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Read relax and drink hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. She likes to relax and read while she sips coffee and this keeps her coffee or tea warm for a good hour or so she can enjoy reading and a hot drink. Your ideal temp is easy to set via the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consider your consumption

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of quality I have no issues with it at all. If you only drink one cup a day and have a lot of room on your counter to charge it every day and you want a mug that will keep your coffee hot this mug is for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandma approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 93 year old grandmother who always complains of having to reheat her coffee and tea. After the initial set up help with temperature settings and showing her who to wash and charge the cup she has really enjoyed it and used the cup daily. The only thing negative we would have to say about the cup is the slightly heavy weight. Otherwise an awesome product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful in Every Respect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had serious doubts that the cup would keep my coffee as hot as I like it, but I found that it works very well. It keeps my coffee hot for about an hour which I find amazing. As far as controlling the temperature with my phone, that feature was just too much trouble for me, but it did work when I tried it. It's a little hard to clean the bottom because it is often still hot when I drink the last drop. Charging recovery time is very fast also.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Amazing gift and hot coffee all day

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug for my employees as a Christmas gift and they love them! It’s so handy for people who want to have warm coffee all day. I need to buy one for myself!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my coffee at a nice temperature but only holds about 6 ounces. Also if you take your time to drink it (which I do and is why I needed something to keep it hot) it gets a weird film on top, almost like it’s curdled. Not a huge fan, feel better off using my yeti.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ember- Temperature Control Smart Mug 10oz

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A luxury for sure but I used this for a Raffle item at a trade show for work and the client that won it is still thanking me for it a year later! Ideal for our northern New England winters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps coffee warm, and mom energized.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mother a couple years ago, she loves it. She used to complain about waking up and having her coffee, and never finishing it because it got cold while she got ready. This literally takes care of that issue. She isn’t the most tech savvy, but she uses the app just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. App is simple to set up and use as well. Keep the coffee perfectly warm for hours.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jared, thanks for leaving a review! We’re happy to hear you’ve been enjoying your perfect temperature in your Ember! Ember

  • Rated 5 out of 5 stars

    Good deal easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but beautiful and elegant. Never worry about reheating your tea or coffee again

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Devo, thanks for leaving a review! We're happy to hear you've been loving your Ember and no longer need to reheat your tea or coffee - we appreciate your support! Ember

  • Rated 3 out of 5 stars

    Great mug, horrible app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug works fine. It keeps the drink nice and hot. The only issue is with the mobile app, which is mandatory for this to work. I have to re-pair it with my phone every time I use it. if it wasnt for that this would be perfect.

    I would recommend this to a friend