Customer Ratings & Reviews

Bought this on a whim....I love this thing! So far I've only made several batches of wings which always turn out great!

My kids and I love it. It’s so easy to use and not hard to clean. I recommend it

great purchase, makes cooking a lot easier. plus, it is easy to use

for the price this is a great product. i love it. it wowed me

I got it a month ago, it's an amazing appliance gives a good test to your food...

I really did love this air fryer. This was my second Emerald, first one was slightly smaller. I had that for about a year and a half (still worked) and gave that to my daughter and upgraded to the larger size Emerald. This one died, just stopped in the middle of cooking and that was it, after about 6 months. That was disappointing!! I will say that with the second Emerald my basket stayed in very good shape verse the first one. I let it cool for about 10-15mins and let it soak while we were eating. After dinner I used a sponge and it always cleaned up nicely. There were some grease areas, especially on the outside of the basket that were stubborn. I am really disappointed that it didn't last longer. I didn't use everyday, maybe 3 times a week. I will not purchase another Emerald. Trying the Ninja foodi.

I bought this fryer last year on Black Friday. It was such a great deal that I bought two. I LOVE IT. I gave the other one to a family member and they love theirs as well. I highly recommend this fryer!

We use this thing all the time for all sorts of cooking. It is not super loud, and everything tastes delicious!

THE FIRST ONE I BOUGHT STOP WORKING 3 WEEKS AFTER I BOUGHT IT. I RETURNED IT AND BOUGHT ANOTHER ONE. TWO YEARS LATER IT'S STILL GOING STRONG...!!!

Very great product. Have had it for years and still works like it’s brand new.

Cooks in bulk with ease. Unfortunately the basket will start to rust after a year or so.

I love the Air fryer. I cook everything in it with great results. The problem I have is just a couple of months after using it, the non stick coating started peeling off. now it is all rusted. Product should last longer than a couple months. I will definitely buy another air fryer, just looking for a better one that will last.

No more heating up the oven and have thrown out the deep fryer!

DO NOT BUY! Got this from BestBuy in Nov 2019. The first thing to break off was the plastic tab that slides right above the handle. It did not affect functionality so I continued using it. I always took care of it and cleaned it as recommended in the user's manual. It suddenly stopped working in Oct 2020, there was no smoke, no sparks, it just stopped working. I tried looking for a customer service phone number or address but was not able to find a single piece of information for Emerald anywhere. It's a Ghost Company. Went to BestBuy, I was told they can't return/refund the purchase and I should contact the manufacturer. I asked BestBuy if they could provide me any information on how to contact the manufacturer. The manager had absolutely no clue on where to get that information and pretty much told me that nothing could be done even though the product is under a year old. One would expect a big retailer like BestBuy to have information on how to contact the manufacturer whose merchandise they sell but NO. I ended up tossing it with the garbage that this air-fryer is.

I wanted to love this air fryer but sadly I can't. 6 minutes into frying an error pops on the screen that says "E2". I unplugged it and tried again but it kept happening about every 6 minutes. I contacted Best Buy and they sent a replacement but it's happening with the replacement as well. No, the fryer wasn't overfilled in case you're wondering. Hopefully I can find a brand of air fryer that works.

It is good product, but description on the manual needs to be fixed. Temperature setting is increased by 10 degree, not 5.

Had to return it. Filling the basket half way always resulted in an E2 error. Not useful to me if I can’t walk away from it for a couple minutes. The manufacturer obviously knows about it as there is a huge sticker on the box explaining the error and what to do when it happens. Unfortunate since I want to buy a different Emerald fryer to replace it but I won’t bother.

E2 errors, shutting off for no reason, uneven cooking. I returned it many months ago now. My review I originally posted has never been put on this site. Terrible product! No support from manufacturer. No way of contacting the manufacturer, which is why BB let me bring it back for in store credit.