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Customer Ratings & Reviews

Model:
SM-AIR-1808
SKU:
6317699
Your price for this item is $119.99

Customer reviews

Rating 3.9 out of 5 stars with 291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the 6.5L Digital Air Fryer's ease of use, size, and capacity, frequently citing the convenience and visibility features. However, some customers note that cooking times are longer than expected and express concerns about the warranty information. A few also mention inconsistencies in heating and crispness. The positive feedback on ease of use and size outweighs the negative comments on cooking time and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 291 reviews
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Died in just over a year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I know why they only have a one year warranty. I bought my in April of 2019; it fried itself today. Time to find another brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooking time

    Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product isn’t good at all. It doesn’t air fry, the food comes out soggy and takes forever to cook. What a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look Elsewhere!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't last longer than 1 year. I purchased this Air Fryer in 2019 and loved it at first. But it completely stopped working after almost exactly 1 year. I thought maybe a fluke so I purchased another one and almost 1 year later it stopped working! I'm not sure what's wrong but I would recommend looking elsewhere if you're planning on using it more than a year.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooking time

    Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont cook right you have to keep adding more minutes too much time waiting on cooked food

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I didn't like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an air fryer, but I didn't like it, so I returned it and bought another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy This

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the trouble and don’t buy this. Straight out of the box I was excited and impressed with the look. However, upon the first use it quit working just a few minutes in. The only thing it’ll do now is come on and the display an error message upon warming up. Unfortunately, I didn’t bother opening or using the air frier until it was too late to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not made the same as other airfryers..the lid flips up instead of just pulling the basket out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just stopped working after rarely being used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in April and only use ut about two times a month. It just stopped working. It turned on, I set the time and temp, and it started. It ran for under a minute and turned off completely. The outlet is fine. Tried it in another outlet, and it doesn't respond. Really disappointed with the quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After 3 month don’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airfyer break in 3 month after i buy it .. I trying to find this company phone number or email for costumer service best buy try with out success.. don’t invest you money in this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality, leaks steam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality, leaks steam out, the rotating arms stuck often

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted only 5 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for 5 months... I like the air fried foods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blew up within 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used a handful of times, and today, a little less then 2 months from purchasing, It blow up, nice. Out the money and Very unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after less than a year!! Junk.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the air fryer literally stopped working before it was even a year. I was only frying vegetables with it too. Loved the convenience of an air fryer but the product is pure garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a month. Tried to look up information for support but couldn't find any. Tried calling best buy but kept going in circles with the automated phone system. Gave up and just threw it out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great, once

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddle inside that's supposed to turn the food doesn't work for wings and it smashed my fries. I got great results the first time I used it but I got an error message when I went to use it again so I returned it for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 6months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this air fryer in November, received it in December. It was great at first but after only using my air fryer approximately 10 times over a course of 6 months, the air fryer randomly died and will not turn back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great once.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal for this air fryer but it wouldn't work after we used it one time. Seemed to work well but was never able to turn back on after one use. Had to return and purchase something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doesn’t work any more and I bough this product 4 months ago.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Less then a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for less than a year and it is dead. Very light use. Maybe 20 times total. Can’t find any website to see about a warranty or any help on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, the top of the plastic melted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this item. First time I used it turned it on to cook a chicken breast, next thing I know, I was smelling plastic burning.

    No, I would not recommend this to a friend