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Customer reviews

Rating 4.6 out of 5 stars with 162 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the 10,000mAh 22.5W Magnetic Wireless PowerBank for its charging speed, with users appreciating the ability to charge multiple devices simultaneously. The power bank's portability is also a highlight, with users noting its lightweight design. Additionally, customers find the inclusion of built-in USB-C cables and the OLED display to be valuable features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 162 reviews
  • Rated 5 out of 5 stars

    another best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. charges efficiently, good gadget to put in your work bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but little bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but little bulky device. But so far good as it has watch charging too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't the right one, but still good for other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product! It’s very versatile!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price point and is convenient/ durable, plus the battery tracker is neat. But is bulky, heavy, and is slow to charge generally compared to cables.

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi MikeA,
      Thanks for sharing your thoughts! We’re glad you find the power bank convenient and durable, and that the battery tracker is useful. Bulk and weight are common trade-offs for higher capacity, and wireless charging will generally be slower than wired due to energy transfer limits. For faster charging, we recommend using the built-in USB-C cables whenever possible.
      --Energizer PowerPacks Service Team

  • Rated 3 out of 5 stars

    Drain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power is limited for small items. My iPad drained the battery quick.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Thatone,
      Sorry the power bank didn’t last long with your iPad. Larger devices like tablets draw significantly more power, so a 10,000mAh unit can drain quickly. This model is better suited for phones or smaller accessories.

  • Rated 3 out of 5 stars

    If you want a semi good battery but it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv’e used some other battery packs and this one isnt really that good it charges slow don’t buy

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Isaac,
      Sorry this battery pack hasn’t met your expectations. Magnetic wireless charging is generally slower than wired charging, but if it feels unusually slow, the unit may not be performing correctly. Please reach out to the Energizer support team for assistance or a possible replacement:
      https://support.energizerpowerpacks.com/

  • Rated 3 out of 5 stars

    Not a wireless charger but still a good power bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power bank although you would assume with its design that it was a mag wireless charger but it’s not you have to plug in the usb c

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Adam,
      Thanks for pointing that out! This model is designed as a wired power bank with built-in USB-C cables for convenience, and while it has a magnetic design for easy attachment, it does not support wireless charging. We appreciate your feedback and will make sure product descriptions remain clear for future shoppers.
      --Energizer PowerPacks Service Team

  • Rated 2 out of 5 stars

    fire hazard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not terrible but it does overheat your phone if you use magsafe. If you leave it too long on it feels like you might start a fire.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi EthanS,
      We’re sorry to hear about the overheating issue. Magnetic wireless charging can generate extra heat, especially during extended use. To avoid this, we recommend removing thick cases and limiting charge time when using MagSafe. If the device feels excessively hot or unsafe, please stop using it and contact our support team for assistance: https://support.energizerpowerpacks.com/

  • Rated 2 out of 5 stars

    get warm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok to use as emergency but it does get quite warm to the touch. even when only using the supplied connectors it maxes out on voltage. maybe could be used for the older phones but for latest iphone 16 not the best.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi anonymous,
      It’s normal for high-capacity magnetic power banks to feel warm during charging, especially at 22.5W output. The heat comes from energy transfer and is within safe limits if the device isn’t excessively hot. For best performance with newer iPhones, wired PD charging will always be faster and more efficient. If you notice extreme heat or any issues, please contact us here:

      --Energizer PowerPacks Service Team

  • Rated 1 out of 5 stars

    Dead screen on arrival

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reslly thought this was a steal compared to the Mag Go by anker, but its just a cheaper plastic build that had potential, until the screen didnt display anything. I was hoping it woukd once I connected to the wall or charged my phone. Nothing. I now must return it, its ine of the best features of thr device. Sure the built in cables and stand are cool, but without thr working display, it is a buzz kill.

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Dave,
      Thank you for sharing your feedback. We truly regret the inconvenience and appreciate you letting us know—it helps us improve future designs.
      --Energizer PowerPacks Service Team

  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t work with my iphone and had to return it.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Herman,
      I’m sorry to hear the power bank didn’t work with your iPhone and that you ended up returning it. I know that’s frustrating, especially when you're expecting a simple, magnetic snap‑and‑charge experience. If you decide to try another model later, we’re here to help.

  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnetic charge is heating up also it charges only one cycle for iPhone 15 pro max. Battery goes to < 10 percent. Magnetic charge shows slow charge in my phone.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi SrikanthS,
      We’re sorry to hear about the heating and slow charging issues. Wireless magnetic charging can generate some heat and is generally slower than wired charging due to efficiency limits. The 10,000mAh capacity typically provides about one full charge for high-consumption devices like the iPhone 15 Pro Max. For faster and cooler charging, we recommend using the built-in USB-C cables. If the heating seems excessive, please stop using the power bank and contact our support team for assistance:

      --Energizer PowerPacks Service Team

  • Rated 2 out of 5 stars

    Don’t recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy to carry and slow charging. Occasionally turning off and need to refit.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Raja,
      We’re sorry the power bank feels heavy and charges slowly. Larger capacity models like this one tend to weigh more, and wireless charging is generally slower than wired charging. If the unit occasionally turns off, please check alignment and ensure the device is centered. If the issue persists, contact Energizer support for assistance or a possible replacement:

      -- Energizer PowerPacks Service Team

  • Rated 1 out of 5 stars

    Don’t spend your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow when you use the wireless charger. The built in chargers work a bit better, but it overheats fast. Definitely not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Lexi,
      Wireless charging is naturally slower than using the built‑in cables, so what you’re seeing is normal. We also recommend not waiting until your phone drops below 70% before charging—very low battery levels draw more power and increase heat. If the device continues to feel unusually hot, our support team can help check or replace your unit:
      https://support.energizerpowerpacks.com/

  • Rated 1 out of 5 stars

    Not a good device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow device. I do not recommend it to anyone to buy

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi TinaI,
      Sorry this power bank felt too slow for your needs. Wireless charging is naturally slower than wired, but if the performance seems abnormal or inconsistent, our support team can help check the unit or arrange a replacement:
      https://support.energizerpowerpacks.com/

  • Rated 1 out of 5 stars

    stoppped working 1 month later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery works ok for only 1 month, It stopped to charge and now is a brick

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Diegor,
      Sorry the power bank stopped working after only a month and no longer charges. That indicates a defect, and our support team can help with troubleshooting or arranging a replacement:
      https://support.energizerpowerpacks.com/

  • Rated 1 out of 5 stars

    Find new engineers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not charge my iPhone m or my Android I just waste my money

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi DwayneJ,
      Sorry for the trouble. Please ensure the power bank is fully charged and your phone is properly aligned with the magnetic charging area. Thick phone cases can block wireless charging, so try removing the case. If it still doesn’t work, contact us at https://support.energizerpowerpacks.com/ for assistance.
      --Energizer PowerPacks Service Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good charger, gave it as a gift and my friend LOVES it. the sale price was really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, if you want a small, portable battery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife, and she is very happy with it. The most important thing is that it is compact. It works very well, and the ability to connect three devices simultaneously is excellent.

    I would recommend this to a friend