Customer Ratings & Reviews
- Model:
- QM10081PQ
- |
- SKU:
- 6641443
Customer reviews
Rating 4.4 out of 5 stars with 434 reviews
(434 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 10,000mAh SLIM METAL PowerBank for its wireless charging capabilities, with users expressing their love for this feature. The battery life is also a highlight, with customers reporting that it delivers a substantial charge. Additionally, its portability is appreciated, as it fits comfortably in hand while charging.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Weak magnet, charges phone 1.5 times.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can charge my phone 1.5 times (iphone 13). The magnet is not strong. I have an Anker one and that one "sticks" better.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi RicardoA,
Thanks for sharing your experience! Charging your iPhone 13 about 1.5 times is expected for a 10,000mAh power bank due to energy loss during wireless charging. For the magnet strength, it can vary by case thickness and design—using a MagSafe-compatible case or no case usually improves the hold.
Rated 5 out of 5 stars
charge on the go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well and it was not expensive---------------
I would recommend this to a friendRated 5 out of 5 stars
Hello
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good good good
I would recommend this to a friendRated 3 out of 5 stars
OK charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The magnacharge feature generates a significant amount of heat and is a slow charge of iPhone. Using a cable to charge an iPhone is a little faster. It’s ok for the price.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi DanB,
Thanks for sharing your feedback. Wireless MagSafe charging can generate some heat and is generally slower than wired charging due to power transfer limitations. For faster and cooler charging, we recommend using the USB-C cable with a 20W adapter. If you have any concerns about excessive heat or performance, please reach out to our support team:
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in little than a week, clips around the magsafe fell off holding it together. Gets really hot as well.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Kevin,
Sorry to hear about the durability and overheating issues. That’s definitely not expected. Please stop using the power bank and contact our support team for assistance or a replacement:
Rated 3 out of 5 stars
Bought as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for someone for Xmas. They showed me the magnetic charge area doesn't charge
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi jojocrs69,
Sorry to hear the magnetic charging area isn’t working. That’s not expected behavior. Please have the recipient check if the device is fully charged and aligned properly on the magnetic pad. If the issue persists, contact our support team for troubleshooting or a possible replacement:
Rated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality the outer case of the power Bank is so soft like a cloth and i am not even using the product cause I'm worried I might accidentally rip it off
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Kuroitsuki,
We’re sorry the outer case feels too soft and makes you hesitant to use the power bank. This model is designed with a slim metal frame and protective coating for portability, but it’s not fabric or easily tearable. If you believe the material is defective or unsafe, please contact us for assistance or replacement:
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Wireless portable charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Magnet a little weak and is cheaply made
No, I would not recommend this to a friendRated 3 out of 5 stars
Slow charging and heavy for magnet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a long time to charge and does not charge that quickly devices. Magnet is not strong enough for its weight. But it is convenient.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Bestbuyer1,
We’re sorry the charging speed and magnet strength didn’t meet your expectations. Wireless charging is generally slower than wired charging, and the magnet is designed for portability rather than heavy-duty grip. For best results, keep the phone aligned and avoid using thick cases.
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Is ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see the battery finish too fast only word for charger one time
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MarioA,
Sorry the battery life didn’t meet your expectations. A 10,000mAh power bank should normally provide more than one full phone charge, so the quick drain you described may indicate an issue with the unit. The support team can help with troubleshooting or a possible replacement:
https://support.energizerpowerpacks.com/
Rated 3 out of 5 stars
Not too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too compact but enough for my pocket. Also the magnet is not as strong
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Lito,
Thanks for sharing! This model is designed to balance capacity and portability, so it’s slightly larger than ultra-compact options but still pocket-friendly. For the magnet strength, using a MagSafe-compatible case or no case usually improves the hold.
Rated 3 out of 5 stars
good perfomance but cheap quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the perfomance of the power bank is good but the quality of the powerbank is too cheap
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Chay,
We appreciate your feedback and are glad the power bank performs well for you. We’re sorry the build quality didn’t meet your expectations—your comments are valuable and help us improve future designs to match performance with durability.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
My experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges your phone (galaxy s25)in about 3 hours so its not fast .And to charge the portable battery itself takes along time charging in about 6 hours . Thats my experience with this product not the very best but if ur fine with this tyen get it
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Michael,
I’m sorry the charging speed didn’t meet your expectations. Wireless charging is naturally slower than wired charging, and larger phones like the Galaxy S25 can take longer. Recharging the power bank itself can also take several hours depending on the adapter used. Your experience is helpful for improving future products.
Rated 3 out of 5 stars
Charging block
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless charge is difficult to use, you really need to use a cord for proper charging.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi user294600,
We’re sorry the wireless charging feels difficult to use. Wireless charging requires precise alignment for optimal performance, and speed can be slower compared to wired charging. Using the included USB-C cable will always provide the most reliable and fastest charge. If you’d like assistance or have concerns about the unit, please visit:
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Very fragile.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device works fine, it is very fragile, a small drop and it's shattered into pieces.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi CharlesM,
We’re sorry to hear the power bank broke so easily. While this model is designed for slim portability, it’s not impact-resistant.
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
The wireless power bank is OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic wireless power bank is OK for the cost I have paid
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi BC1224,
Thanks for sharing your thoughts! The 10,000mAh Slim Metal power bank is designed to balance cost and functionality, offering MagSafe compatibility, 20W wired output, and wireless charging for convenience. If you have any questions about optimizing charging speed or features, feel free to reach out.
Rated 3 out of 5 stars
Ok battery but not the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet that holds it onto the phone is so weak
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi ErmH,
Thanks for sharing your feedback. The slim design of this power bank can make the magnetic hold less strong compared to thicker models, especially if used without a MagSafe-compatible case. For better stability, we recommend using a MagSafe case or minimizing movement during charging. Your input is valuable and will help us improve future designs.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Don’t buy…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and mine fell apart. I got another one and it snapped in half after a small drop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke after two uses and wouldn’t take it back
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used twice. Something came loose and now there’s a large rattling noise inside the unit. Best Buy would only accept a return after two weeks, since this was a Christmas gift that was purchased more than two weeks before Christmas, they wouldn’t exchange it. Given the risks of battery packs exploding and catching fire, this is a safety issue. Would definitely not recommend.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Jeff,
I’m sorry the unit developed a rattling noise after only a couple of uses. Anything loose inside a power bank is a safety concern, and you were right to stop using it. Since the item is no longer eligible for return through Best Buy, please contact our support team so we can inspect or replace the unit:
Rated 2 out of 5 stars
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is good itself but the portable charger is bad poorly. I dropped it and it broke apart so easily.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi JozshuaA,
I’m sorry the power bank broke apart so easily after being dropped. I understand how disappointing that feels. We’ll make sure to share your feedback for future product reviews and improvements.