Customer Ratings & Reviews
- Model:
- QM10081PQ
- |
- SKU:
- 6641443
Customer reviews
Rating 4.4 out of 5 stars with 612 reviews
(612 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the fast charging speed and portability of the 10,000mAh SLIM METAL PowerBank. Many appreciate its overall performance and adequate battery life, with some highlighting its convenient size. However, a few customers have mentioned concerns about the strength of the magnetic connection.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality the outer case of the power Bank is so soft like a cloth and i am not even using the product cause I'm worried I might accidentally rip it off
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Kuroitsuki,
We’re sorry the outer case feels too soft and makes you hesitant to use the power bank. This model is designed with a slim metal frame and protective coating for portability, but it’s not fabric or easily tearable. If you believe the material is defective or unsafe, please contact us for assistance or replacement:
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Below Average
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and does not perform as advertised. The output level was below satisfactory and the overall battery life was also below average.
No, I would not recommend this to a friendRated 3 out of 5 stars
Bought as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for someone for Xmas. They showed me the magnetic charge area doesn't charge
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi jojocrs69,
Sorry to hear the magnetic charging area isn’t working. That’s not expected behavior. Please have the recipient check if the device is fully charged and aligned properly on the magnetic pad. If the issue persists, contact our support team for troubleshooting or a possible replacement:
Rated 3 out of 5 stars
Is ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see the battery finish too fast only word for charger one time
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MarioA,
Sorry the battery life didn’t meet your expectations. A 10,000mAh power bank should normally provide more than one full phone charge, so the quick drain you described may indicate an issue with the unit. The support team can help with troubleshooting or a possible replacement:
https://support.energizerpowerpacks.com/
Rated 3 out of 5 stars
good perfomance but cheap quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the perfomance of the power bank is good but the quality of the powerbank is too cheap
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Chay,
We appreciate your feedback and are glad the power bank performs well for you. We’re sorry the build quality didn’t meet your expectations—your comments are valuable and help us improve future designs to match performance with durability.
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Charging block
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless charge is difficult to use, you really need to use a cord for proper charging.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi user294600,
We’re sorry the wireless charging feels difficult to use. Wireless charging requires precise alignment for optimal performance, and speed can be slower compared to wired charging. Using the included USB-C cable will always provide the most reliable and fastest charge. If you’d like assistance or have concerns about the unit, please visit:
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
My experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges your phone (galaxy s25)in about 3 hours so its not fast .And to charge the portable battery itself takes along time charging in about 6 hours . Thats my experience with this product not the very best but if ur fine with this tyen get it
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Michael,
I’m sorry the charging speed didn’t meet your expectations. Wireless charging is naturally slower than wired charging, and larger phones like the Galaxy S25 can take longer. Recharging the power bank itself can also take several hours depending on the adapter used. Your experience is helpful for improving future products.
Rated 3 out of 5 stars
Very fragile.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device works fine, it is very fragile, a small drop and it's shattered into pieces.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi CharlesM,
Sorry the power bank broke so easily. This model is designed to be slim and lightweight for convenient daily carry, which can make it less impact‑resistant than heavier builds. We’ll share your feedback with our internal team so they can review it for future improvements.
Rated 1 out of 5 stars
Avoid at all costs! Fire hazard.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this battery! It exploded and almost burnt down my house. Thankfully we were home to extinguish the fire. Called Energizer today and it's made by a third party. Tennrich is the company. All they gave me was an email. I'll never purchase an energizer product again and Best Buy wasn't helpful at all.
No, I would not recommend this to a friend- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
The phone can't be changed and make the phone hot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This battery can't really change my iPhone. When using it, the device can cause both the battery and the iPhone to become excessively hot. The phone can't be changed by the battery for several hours.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi YanS,
We’re sorry to hear about the overheating and charging issues with your 10,000mAh Slim Metal Magnetic PowerBank. Excessive heat and failure to charge properly are not normal and may indicate a defect. We want to help resolve this for you. Please visit our support page at (https://support.energizerpowerpacks.com/) and fill out the form so our team can provide you with support.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Energizer - 10,000mAh SLIM METAL 20W Magnetic Wire
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Energizer - 10,000mAh SLIM METAL 20W Magnetic Wireless Qi/Qi2.0/MagSafe PowerBank, Portable Charger, 2 Outputs, LED Display, & USB-C - Black
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi TaylorC,
If you have any concerns about how the power bank is performing or if something doesn’t seem right, please let us know more about your experience. We’re here to help make sure the product works as expected.
- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Overheated and couldnt charge my iphone 16P fully
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a trip, left it behind after 3 uses. Overheated, just terrible, couldnt even charge the phone to 100. Do not recommend.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi TcLY,
We’re very sorry to hear about your experience and understand your frustration. Thank you for sharing your feedback—it helps us improve future products.
--Energizer PowerPacks Service Team
- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Over heats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats to much while charging and wireless charge on my phone . After 5 minutes
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Anabannana,
I’m sorry to hear your power bank is overheating during both wired and magnetic wireless charging. That shouldn’t happen after just a few minutes, so something may be wrong with your unit. Please reach out to our support team for help or a replacement:
https://support.energizerpowerpacks.com/
- Pros mentioned:Charging speed
Rated 1 out of 5 stars
It breaks very easily.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges quickly, but if it falls, it breaks immediately.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Angel,
Sorry to hear the power bank was damaged after a drop. This model is designed to be slim and lightweight for easier carrying. We’ll share your feedback with our design team for future improvements.
- Cons mentioned:Magnetic strength
Rated 1 out of 5 stars
Slow Charger and Magnet Lost strength
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnet lost strength. Thought it was dead, but even when charged it was super weak
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Kevin,
The magnet losing strength could be due to wear on the magnetic surface, exposure to heat, or alignment issues. Slow charging may happen if the power bank isn’t properly seated or if the cable/port has debris. Please check:
Ensure the magnetic surface and your device are clean and free of dust.
Confirm the power bank is fully charged and using the original cable.
Test with another device to rule out compatibility issues.
If the problem persists after these checks, please contact our support team for troubleshooting or a possible replacement:
Rated 1 out of 5 stars
Broke after two uses and wouldn’t take it back
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used twice. Something came loose and now there’s a large rattling noise inside the unit. Best Buy would only accept a return after two weeks, since this was a Christmas gift that was purchased more than two weeks before Christmas, they wouldn’t exchange it. Given the risks of battery packs exploding and catching fire, this is a safety issue. Would definitely not recommend.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Jeff,
We’re sorry to hear about your experience. Please contact us through our support page so we can help you directly:
https://support.energizerpowerpacks.com/
Rated 2 out of 5 stars
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is good itself but the portable charger is bad poorly. I dropped it and it broke apart so easily.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi JozshuaA,
I’m sorry the power bank broke apart so easily after being dropped. I understand how disappointing that feels. We’ll make sure to share your feedback for future product reviews and improvements.
Rated 2 out of 5 stars
Good at the start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was pretty great at the start but it started failing the magent is not working and it says 32 hours but really it’s 8 hours
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi EduardoM,
We’re sorry the power bank started failing after a good start. The magnet losing strength and the actual usage time being much shorter than displayed suggests a possible internal issue. Please contact our support team for assistance or a possible replacement:
Rated 2 out of 5 stars
Don’t buy…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and mine fell apart. I got another one and it snapped in half after a small drop.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Dcxno17,
Sorry both units came apart so easily, especially after such a small drop. Your feedback on the build quality is important, and we’ll make sure it’s shared with our internal team for review.
- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
I burned myself
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy it a fire risk. I burned myself Gets way to hot
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi flamesky,
We’re very sorry to hear about your situation. This case has been escalated, and we take it very seriously.
Please contact us through our official support page so we can assist you further:
https://support.energizerpowerpacks.com/