Customer Ratings & Reviews
- Model:
- QM10081PQ
- |
- SKU:
- 6641443
Customer reviews
Rating 4.4 out of 5 stars with 613 reviews
(613 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the fast charging speed and portability of the 10,000mAh SLIM METAL PowerBank. Many appreciate its overall performance and adequate battery life, with some highlighting its convenient size. However, a few customers have mentioned concerns about the strength of the magnetic connection.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Item not received
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not received item as of 01/16/26 Order was placed Dec 24th
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MAlal,
I’m sorry your order placed on December 24th still hasn’t arrived as of 01/16. This is a shipping issue, and the delay is understandably frustrating. You may want to contact Best Buy’s customer service for assistance with locating.
Rated 1 out of 5 stars
Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price but defective quality needs to be improved Battery is puffed up
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi HSN99,
We take this issue very seriously and apologize for the problem you've experienced. We want to help resolve this for you. Please visit our support page at
[https://support.energizerpowerpacks.com/](https://support.energizerpowerpacks.com/) and fill out the form so our team can provide you with support.
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Cheap tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This products power button fell off within a few days. This product is low quality.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi William,
We’re sorry to hear the power button came off so quickly. That’s definitely not the quality we aim for. Please visit our support page: (https://support.energizerpowerpacks.com/) and fill out the form so our team can assist you with troubleshooting or arrange a replacement.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Cheap material and not strong magnetic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The material is very poor; the battery doesn't stay firmly attached to the phone.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi 1234,
We’re sorry the magnetic hold and material quality didn’t meet your expectations. Please note that thick phone cases or metal accessories can weaken the magnetic grip, making the battery less secure. Please visit our support page: (https://support.energizerpowerpacks.com/) and fill out the form so our team can assist you with troubleshooting or arrange a replacement.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Magnetic side plastic cover came off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetic side plastic cover came off after a couple of uses.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Chris,
We’re sorry the magnetic side cover came off so quickly. Please contact our support team for assistance or a possible replacement:
Rated 1 out of 5 stars
Dont work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get charged its wasted money and i will not recommend to anyone
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi RodrigoC,
We’re very sorry to hear the power bank didn’t work and that you feel it was a waste. Please reach out to our support team at:
They can assist with troubleshooting or arrange a replacement under warranty.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. It did not charge my phone. I had to return it.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi FEMontesa,
We’re sorry to hear the power bank didn’t work and you had to return it. Your feedback is valuable and helps us improve product reliability for future designs.
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Very cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly i had to return it. Hoping to get a better version
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Bestbuyshopper,
We’re sorry the power bank didn’t meet your expectations and appreciate you sharing your feedback. Returning it was the right call, and we hope you find a version that better suits your needs. Your input helps us improve future designs.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash i returned it in 5 mins.....................
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi DEEe,
We’re sorry to hear the product didn’t meet your expectations and that you returned it so quickly. Your feedback is valuable and helps us improve future designs. If you’d like to share what specifically disappointed you, we’d love to learn more.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Energizer 10,000mAh Power Bank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.small sized wireless backup battery with 10,000 mAh capacity, magnetic or USB-C charging.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Portable charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can charge my phone anywhere I go 32 hour last what else do I need
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent definitely comes in handy in case of an emergency
I would recommend this to a friend Rated 4 out of 5 stars
Good Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little bulky and an awkward fit for the Samsung s25 ultra. But if you look at any photos it's about what you would expect. And also does what it's supposed to, connects to a magsafe case and charges the phone.
I would recommend this to a friendBrand response from Jamal Chen
Posted .Hi Jacob,
Thanks for your review! We're glad the charger performs as expected and connects well with your MagSafe case. While the fit may feel a bit bulky on larger phones like the Samsung S25 Ultra, the slim metal design aims to balance durability with wireless compatibility. Your feedback helps us refine future designs.
--Energizer PowerPacks Service Team