Customer Ratings & Reviews
- Model:
- WCP309
- |
- SKU:
- 6631374
Customer reviews
Rating 4.1 out of 5 stars with 250 reviews
(250 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the charging speed and overall performance of the 3-in-1 charging station. Users appreciate its small size, slim design, and ease of use. However, some customers have reported compatibility issues with certain wireless earbuds. Additionally, a few users have found the light on the base to be too bright.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Stopped working after 5 minutes. Stay away
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi ScubaSteve25,
I’m sorry the charging station stopped working so quickly. That isn’t normal behavior, and we’d like to help check or replace the unit. Please contact our support team here:
Rated 1 out of 5 stars
If have a case avoid this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnets not strong enough to charger through cases. Avoid!
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi DavidB,
Thanks for sharing your experience. Magnetic charging can be affected by case thickness or material, which is why we recommend using the charger without a case or with a MagSafe-compatible case for best performance. Your feedback helps us improve future designs.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Non-Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as promised. Would not waste your time with it.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi EGRanch359,
We’re sorry the charging station didn’t meet your expectations. Your feedback is important and helps us improve future designs. If you still have the product, please reach out to our support team for assistance or replacement:
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks and doesnt work stopped working dont buy if you care about
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Jonde,
Sorry to hear the charging station stopped working. That’s not the experience we want for you. Please reach out to us at https://support.energizerpowerpacks.com/ so we can help troubleshoot or arrange a replacement.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to charge a phone. I bought two of them and one does not work
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi MoniqueW,
We’re really sorry to hear about your experience with the 3-in-1 Charging Station. A slow charge and a non-working unit are definitely not what we aim for.
This model is designed to deliver up to 15W fast wireless charging, but performance can vary depending on your phone model, case thickness, and placement on the pad. If one of the units isn’t functioning at all, that sounds like a defect—we’d like to help resolve that.
Please visit our support page at https://support.energizerpowerpacks.com/ so we can assist with a replacement or troubleshooting.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Not working since day 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not working frkm day 1. I need to get this item returned.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear FarhanMody,
We're so sorry to hear that your charger was not working from day one. This is absolutely not the experience you should have with our products, and we apologize for the inconvenience.
Our team can help you with the return or replacement. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so we can assist you directly.
-- Energizer PowerPacks Service Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great and is simple
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, the lights on the device add dash to it.
I would recommend this to a friend Rated 3 out of 5 stars
Energizer worked reasonably well but not fast.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device only worked reasonably well, so I bought another device at Best Buy that would work quicker and easier.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Sophie,
Wireless charging is naturally slower than wired, especially when power is shared across multiple devices. Your experience is helpful, and we’ll share this feedback with our design team.
Rated 1 out of 5 stars
Not that good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LED light is too strong, it brighten up my entire bedroom at night and it randomly switch colors... like I woke up because it was blinking green, blue out of nowhere and it does this throughout the night. I had to get up and put somehing to cover the LED. I'm not sure why it was randomly blinking..
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi itspirrip,
Thanks for sharing your experience — we’re sorry the LED light disrupted your sleep. The RGB lighting is designed for visual feedback and ambiance, but it shouldn’t blink randomly. This could indicate a fault in the lighting control system.
We recommend reaching out to our support team at https://support.energizerpowerpacks.com/ so we can investigate and offer a solution, whether it’s a replacement or guidance on how to disable the lighting.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Compatibility issues with brands and material vers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliant on composition of your phone cover. Including the earbud charger. Does not charge my Beats
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi user720863,
Sorry for the charging issues. Wireless charging can be sensitive to the thickness and material of phone cases, and some covers can affect charging efficiency. The earbud pad is designed for Qi‑compatible models, so Beats models that don’t use Qi wireless charging won’t charge on this station.