Customer Ratings & Reviews
- Model:
- QM5081PQ
- SKU:
- 6641445
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the charging speed, portability, and overall performance of the 5,000mAh SLIM METAL 20W Magnetic Wireless PowerBank. Users appreciate its convenient size and lightweight design for on-the-go charging. However, some customers have noted that the device tends to heat up during use, and a few desire a stronger magnetic connection and longer battery life.
This summary was generated by AI based on customer reviews.
It's ok for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an inexpensive purchase, and for the money was ok. It doesn't charge my phone very quickly and only adds about a 50% charge from 0%. I would only recommend this if you get it for a very low price.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Scott,
Glad the price felt reasonable, but sorry the charging speed and capacity didn’t meet your expectations. This model offers a smaller battery and slower wireless output, so it’s best suited for quick top‑ups rather than full charges.
Avoid this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy it. Get a better value charger it works but it doesnt keep a charge
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MatthewH,
We’re sorry to hear the power bank isn’t holding a charge as expected. That’s not typical for this model and may indicate a defect. Please stop using it and contact our support team for assistance or a replacement:
--Energizer PowerPacks Service Team
an average charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this gets heated up pretty quick , not too powerful , but looks nice, easy to carry .
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Justes,
We’re sorry to hear about the heating and performance concerns. Some warmth during charging is normal, but if it gets excessively hot or seems underpowered, it could indicate an issue. Please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
- Cons mentioned:Heat dissipation
Poor quality
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchaed this lookig to get a slim style charger. 2 thigns it gets really hot fast. Thing 2 if basically falls apart when you habe it magsafe mounted. The back peals off exposing the battery
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Popsocket,
We’re very sorry to hear about the overheating and the casing issue you experienced. That’s not the quality we aim to deliver. Please contact our support team at:
They can assist with troubleshooting or arrange a replacement under warranty.
--Energizer PowerPacks Service Team
Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It drain out so fast, it doesn’t really work that effectively.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi KevinW,
Thanks for pointing that out. A 5,000mAh power bank usually provides close to one full charge for smaller phones, but when using wireless charging, energy loss during conversion means it may only deliver about 60–80% of a full charge. For best results, keep the power bank fully charged and minimize case thickness for efficient transfer. If you suspect a defect, please contact us here:
--Energizer PowerPacks Service Team
Faulty - constant clicking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product - constantly clicks when not in use. In addition to being annoying, runs the battery down and may point to a faulty component. Avoid!!
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi GadgetFrenzy,
We’re sorry to hear about the clicking noise and battery drain on your 5,000mAh Slim Metal Magnetic PowerBank. That behavior is not normal and may indicate a defect. Please visit our support page at (https://support.energizerpowerpacks.com/) and fill out the form so our team can provide you with support.
--Energizer PowerPacks Service Team
Fragile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped it 1 time from 3 feet up amd it completely opened up and now it doesnt snap back easy the parts inside moved around and longer usable except with a wire
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Njc1,
We’re sorry your power bank became unusable after a single drop. While the device is designed for portability, it’s not impact-resistant, and internal components can shift We appreciate your feedback and are sorry the product didn’t meet your expectations. Your comments help us improve future designs.
--Energizer PowerPacks Service Team
- Cons mentioned:Heat dissipation
Dangerously overheated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated to a point where it could have burned someone and wouldn’t turn off. Returned it immediately after that. Definitely an issue.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi AACM,
We’re very sorry to hear about the overheating issue you experienced. Safety is our top priority, and your feedback is taken seriously. Thank you for returning the product promptly—this helps prevent any risk. We’ll review this matter internally to ensure it doesn’t happen again.
--Energizer PowerPacks Service Team
- Cons mentioned:Heat dissipation
Will not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets to hot and I’m scared that it might catch on fire so I haven’t used it anymore
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Bonnie,
Wireless charging generates heat mainly because of energy loss during electromagnetic induction. When power transfers from the charger to the device, some energy converts into heat. Factors that increase heat include:
．Misalignment between the charger and device
．Thick or metal phone cases
．High charging power (like 20W)
If the device feels excessively hot, it’s best to stop charging and let it cool down. Overheating beyond normal warmth may indicate a defect, so contacting Energizer support is recommended:
-- Energizer PowerPacks Service Team
It’s just ok..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not charge your device well when it’s in the case. It acts like it wants to charge and then stops.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Bridge,
Sorry for the trouble with charging through the case. Wireless charging can be sensitive to alignment and case thickness, especially with magnetic designs. For best results, try removing the case or using a MagSafe-compatible case to maintain a stable connection. If the issue persists even without a case, please reach out to our support team for assistance:
Battery pack Charging.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim Anlittle long and Slow charging. Good outside of vehicle maybe on walks if you don't mind the size. I got it for my car but it charges very slowly.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi ZayD,
Thanks for sharing your experience. Wireless charging is generally slower than wired USB-C charging, especially in a car where power delivery can be limited. For faster results, we recommend using the USB-C port with a 20W adapter. If the charging speed is still unusually low, please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
descent charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes too long to charge. magnet to hold onto phone not the best
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi DavidS,
Sorry the charging speed and magnetic hold didn’t meet your expectations. Wireless charging is naturally slower than wired charging, so longer charge times are normal for this type of product. The magnet is mainly designed to help with alignment during charging, but I’m sorry it still didn’t perform the way you hoped.
Wireless charging is only around 2W.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Google Pixel 8 with a magnetic case. Other wireless chargers have no problem hitting 8W on my phone, but this one can barely hit 2W.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Harrkev,
Thanks for sharing the details. Wireless charging output can vary depending on device compatibility and alignment. This power bank is optimized for MagSafe/Qi2 standards, which are primarily tuned for Apple devices. For Google Pixel, the magnetic case may not fully align with the coil, limiting power transfer. For faster charging, we recommend using the USB-C port with a 20W adapter. If performance remains unusually low, please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that will be a better product, I think this power bank is kind of risky, I started charging my phone and after 5 minutes the powerbank was extremely hot, extremely!! I did this twice same result. So I prefer to stop using it I do not want to have an accident with it
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi gerardo,
Wireless charging can get warm during use, but becoming extremely hot is not normal. Please reach out to our support team for help with a replacement or further inspection:
- Cons mentioned:Heat dissipation
Wireless charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface becomes warmer when charging. So I am hesitant to use.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi,
It’s normal for magnetic wireless chargers to feel warm during use, especially at 20W output. The heat comes from energy transfer and is within safe limits if the device isn’t excessively hot. For best results, keep the charger in a well-ventilated area and avoid covering it while charging. If you notice extreme heat or performance issues, please contact us here:
--Energizer PowerPacks Service Team
Wireless charging failed after a few times of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the overall design is good and is quite lightweight, the powerbank failed to wirelessly charge after only a few uses -- even after repeatedly being fully charged up. Perhaps it was a defective unit, but I went to the store to return it for a refund.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi YH9988,
We’re sorry the wireless charging stopped working after only a few uses. It sounds like you may have received a defective unit, and we understand your decision to return it. Your feedback on the design and weight is appreciated and will help us improve future products.
-- Energizer PowerPacks Service Team
Portable charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for one full phone charge. I bought two and they both stopped working after a couple uses. The magnet inside started sliding around and the charger would not stay properly secured to phone
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi AdamM,
Sorry the power banks stopped working after only a few uses and that the internal magnet shifted, causing them not to stay attached. That isn’t normal behavior, and our support team can help with inspection or replacement:
https://support.energizerpowerpacks.com/
Energizer - 5,000mAh SLIM - ticking noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device makes a ticking noise that does not stop. I have stopped using it and won’t charge it due to possible malfunctions.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Earl,
Sorry your power bank is making a constant ticking sound. That usually means something is malfunctioning internally, so stopping use was the right call. Our support team can help inspect it or arrange a replacement:
https://support.energizerpowerpacks.com/
Not long life of battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says upto 8 hours. One time directly, it charged my I phone to 57 percent and then it got done. Also it takes 3/4 hours to charge it self.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi RahulS,
Sorry to hear the battery life didn’t meet your expectations. The 5,000mAh capacity typically provides about one full charge for most smartphones, so charging to 57% suggests the power bank may not have been fully charged or the phone was in use during charging. The 3–4 hour recharge time is normal for this capacity. If you believe the performance is below spec, please contact our support team for assistance or a possible replacement:
Dead after 1 week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product failed within one week of use. The coil was not properly affixed to the casing, indicating a quality control issue. We recommend avoiding this product if possible.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Mehsimon,
We’re very sorry your power bank failed so quickly and appreciate you pointing out the quality concern. Please contact our support team at:
They can assist with troubleshooting or arrange a replacement under warranty.
--Energizer PowerPacks Service Team