Customer Ratings & Reviews
- Model:
- QM5081PQ
- |
- SKU:
- 6641445
Customer reviews
Rating 4.3 out of 5 stars with 379 reviews
(379 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the charging speed, portability, and overall performance of the 5,000mAh SLIM METAL 20W Magnetic Wireless PowerBank. Users appreciate its convenient size and lightweight design for on-the-go charging. However, some customers have noted that the device tends to heat up during use, and a few desire a stronger magnetic connection and longer battery life.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Done with best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy claims to ship them out but they are not delivered. Customer service agrees to reschedule but never does
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi SunilM,
I’m sorry to hear your orders weren’t delivered and that rescheduling never happened despite customer service agreeing to it. This sounds like a shipping and service issue rather than a product issue, and your frustration is completely understandable.
Rated 1 out of 5 stars
Does not function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply does not work. Looks nice with the aluminum body and is from what I thought was a reputable brand, but it seems it was too good to be true for such a low price.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Erik,
We’re sorry to hear the power bank didn’t work as expected. That’s definitely not the experience we want for our customers. Please contact our support team at:
They can assist with troubleshooting or arrange a replacement under warranty.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Swollen pack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing gets hot. The pack sticks well to my phone but the battery is swollen after about 4 uses.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Eric,
We’re very sorry to hear about the swelling and overheating issue. This is not normal and could indicate a serious defect. Please stop using the power bank immediately for safety reasons and contact our support team for assistance or a possible replacement:
Rated 1 out of 5 stars
Weird noise
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it’s plugged in, it makes a weird buzzing noise
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Tami,
Sorry the power bank makes a buzzing sound when plugged in. That usually signals a defect and shouldn’t happen during normal charging. Our support team can help with troubleshooting or arranging a replacement:
https://support.energizerpowerpacks.com/
Rated 1 out of 5 stars
Broke in seconds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend. Only had the charger for a day and the little magnet on the bottom broke off inside and stopped charging.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Klup2541,
We’re sorry to hear the magnet broke so quickly. That’s definitely not the experience we want for our customers. Please reach out to our support team for assistance or a replacement:
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Magsafe charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't support fast charging standard and the magnet is not strong enough to hold the battery securely in place
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi shokz,
We’re sorry the power bank didn’t meet your expectations. This model supports standard Qi wireless charging and wired fast charging via USB-C, but wireless speed can be slower compared to cable charging. Magnet strength may vary depending on phone size or case type, so using a MagSafe-compatible case or no case ensures better hold. Your feedback is valuable for improving future designs.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Died within a week.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died within a week. Highly disappointed, a $15 one from Amazon is better.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi BryanibarraM,
We’re sorry to hear your power bank stopped working so quickly. That’s definitely not the experience we want for you. Please reach out to our support team for troubleshooting or a possible replacement:
Rated 1 out of 5 stars
Stopped working after few uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It could be my luck but the product stopped working after few uses. It’s such a waste of money.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi AmyM,
We’re sorry to hear the power bank stopped working after only a few uses. That’s definitely not the experience we want for our customers. Please reach out to Energizer support for assistance or a possible replacement:
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Power bank failed after several charges.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought during Black Friday sale, failed in December, only used couple times. Not good.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi JiefenS,
We’re sorry your power bank failed after only a few uses. This could indicate an internal battery or circuit issue. Please contact our support team for assistance or a possible replacement:
Rated 1 out of 5 stars
Fire hazard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started to smoke as soon as I took it out of the box
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Ljan,
This is extremely concerning, and we’re very sorry this happened. A unit producing smoke right out of the box is not normal and suggests a serious defect. Please stop using it immediately and contact our support team so we can assist you with a replacement or further investigation:
https://support.energizerpowerpacks.com/
Rated 1 out of 5 stars
Bad quality - don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gets overheated all of a sudden - bad quality don't buy it - literally I threw it away
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MohammadS,
We’re sorry to hear the power bank overheated and caused such a disappointing experience. Overheating is not normal and could indicate a defective unit. Please stop using similar products and contact Energizer support for assistance or a possible replacement:
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Poor choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet doesn't keep this on my phone AFTER I took the case off, too. Taking it back.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Igottagoride,
We’re sorry the magnetic hold didn’t work even without a case. This power bank relies on MagSafe compatibility for a secure connection, so if the phone isn’t MagSafe-enabled, the magnet may not stay attached. Thank you for sharing your experience, and we understand your decision to return it.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Don’t buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money I paid for it. I will be returning it to Best Buy.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Toprock,
We’re sorry the power bank didn’t meet your expectations. We appreciate your feedback and understand your decision to return it. Your comments will help us improve future products.
Rated 1 out of 5 stars
No go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest charge available. Can it be any slower?. I don’t think it’s possible.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Bbuyelite,
We’re sorry the charging speed feels too slow. Wireless charging, especially via MagSafe/Qi, is generally slower than wired USB-C charging due to power transfer limitations and heat management. For the fastest performance, we recommend using the included USB-C port with a 20W adapter. If the speed is still unusually low, please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Stop charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After couple times on use just stop charging my phone
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi IsraelParra,
We’re sorry your power bank stopped charging after only a few uses. This could indicate an internal battery or connection issue. Please contact our support team for assistance or a possible replacement:
Rated 1 out of 5 stars
Returned Next Day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it into the phone and within 20mins it was over heating
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi ShellBell,
We’re sorry to hear the power bank overheated so quickly and that you had to return it. Your feedback is important and helps us improve future designs.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Not charging iphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn’t worked at all since i got it. I have iphone 16 pro max
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Dulce,
Sorry for the trouble. Please ensure the power bank is fully charged and your iPhone is aligned with the magnetic charging area. Thick phone cases can block wireless charging, so try removing the case. If it still doesn’t work, contact us at https://support.energizerpowerpacks.com/ for assistance.
--Energizer PowerPacks Service Team
- Pros mentioned:Portability
Rated 5 out of 5 stars
Cool battery to charge anything it’s pretty slim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim and you barely feel it on the phone just got it so I can’t say how long the charge last on the battery but so far it’s working and for the Black Friday sale price you can’t beat it!
I would recommend this to a friend Rated 5 out of 5 stars
Power bank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for MagSafe devices, it’s not bulky and charges fast and you barely notice it’s there. Also charges by usb c cable so almost any devices charger will charge it.
I would recommend this to a friend