Customer Ratings & Reviews
- Model:
- QM5081PQ
- |
- SKU:
- 6641445
Customer reviews
Rating 4.3 out of 5 stars with 475 reviews
(475 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the charging speed, portability, and overall performance of the 5,000mAh SLIM METAL 20W Magnetic Wireless PowerBank. Users appreciate its convenient size and lightweight design for on-the-go charging. However, some customers have noted that the device tends to heat up during use, and a few desire a stronger magnetic connection and longer battery life.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my iPhone 16 pro max and it does not charge my phone fast enough. I would not buy another
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi IPHONE11,
Sorry to hear the charging speed didn’t meet your expectations. The 5,000mAh power bank provides standard wireless charging, which is generally slower than wired charging, especially for larger devices like the iPhone 16 Pro Max. For faster performance, using a wired connection or a higher-capacity power bank (10,000mAh or more) is recommended. If you believe the product is defective, please contact our support team for assistance or a possible replacement:
Rated 3 out of 5 stars
Super Good for 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for w weeks, then I dropped it from 18 inches. It doesn't work anymore. So, excelkent oroduct. I guve it a zero for rugged reliability.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Mark,
We’re sorry to hear the power bank stopped working after drop. While the unit is designed for portability, it’s not fully impact-resistant.
--Energizer PowerPacks Service Team
- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that will be a better product, I think this power bank is kind of risky, I started charging my phone and after 5 minutes the powerbank was extremely hot, extremely!! I did this twice same result. So I prefer to stop using it I do not want to have an accident with it
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi gerardo,
Wireless charging can get warm during use, but becoming extremely hot is not normal. Please reach out to our support team for help with a replacement or further inspection:
Rated 3 out of 5 stars
Good for emergency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great portable charger for emergency. It’s small and it does charge the phone, however it charges slow.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Janin,
Glad to hear it works well for emergencies! The slower charging speed is common with wireless magnetic chargers compared to wired connections. For faster performance, you can use the USB-C port with a cable instead of wireless charging.
- Cons mentioned:Heat dissipation
Rated 2 out of 5 stars
Hit fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger get so hot jus after one minute after place the phone
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi EnyD,
Sorry to hear about the overheating issue. Wireless charging can generate heat, but it should not become excessively hot within a minute. Please stop using the charger and contact our support team for assistance or replacement:
- Pros mentioned:Portability
Rated 1 out of 5 stars
Wireless charging failed after a few times of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the overall design is good and is quite lightweight, the powerbank failed to wirelessly charge after only a few uses -- even after repeatedly being fully charged up. Perhaps it was a defective unit, but I went to the store to return it for a refund.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi YH9988,
We’re sorry the wireless charging stopped working after only a few uses. It sounds like you may have received a defective unit, and we understand your decision to return it. Your feedback on the design and weight is appreciated and will help us improve future products.
-- Energizer PowerPacks Service Team
- Pros mentioned:Charging speed
Rated 1 out of 5 stars
Portable charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for one full phone charge. I bought two and they both stopped working after a couple uses. The magnet inside started sliding around and the charger would not stay properly secured to phone
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi AdamM,
Sorry the power banks stopped working after only a few uses and that the internal magnet shifted, causing them not to stay attached. That isn’t normal behavior, and our support team can help with inspection or replacement:
https://support.energizerpowerpacks.com/
- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this thing heat up so bad. Return it immediately if you have bought this in best buy. I bought to test if it was true and both heated up.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Epikcodephu,
Sorry to hear the power bank felt too warm during use. A slight temperature rise is normal with magnetic wireless charging, but it can get warmer if the phone battery is very low or working hard. Using it before the battery drops extremely low may help reduce heat. If you still feel something isn’t right, our support team can help check the unit or assist with a replacement:
https://support.energizerpowerpacks.com/
Rated 3 out of 5 stars
Avoid this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy it. Get a better value charger it works but it doesnt keep a charge
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MatthewH,
We’re sorry to hear the power bank isn’t holding a charge as expected. That’s not typical for this model and may indicate a defect. Please stop using it and contact our support team for assistance or a replacement:
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
an average charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this gets heated up pretty quick , not too powerful , but looks nice, easy to carry .
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Justes,
We’re sorry to hear about the heating and performance concerns. Some warmth during charging is normal, but if it gets excessively hot or seems underpowered, it could indicate an issue. Please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
It's ok for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an inexpensive purchase, and for the money was ok. It doesn't charge my phone very quickly and only adds about a 50% charge from 0%. I would only recommend this if you get it for a very low price.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Scott,
Glad the price felt reasonable, but sorry the charging speed and capacity didn’t meet your expectations. This model offers a smaller battery and slower wireless output, so it’s best suited for quick top‑ups rather than full charges.
Rated 2 out of 5 stars
Doesn’t work as promised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a fast charger as labeling says. It actually says “Slow Charger” when using. Not worth the money
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Shee,
Sorry the charger shows “Slow Charger” during use. Charging speed can vary depending on phone compatibility, case materials, and temperature, which may cause the phone to limit charging to a slower mode. If the behavior still doesn’t match what you expect, the Energizer support team can help provide further assistance:
https://support.energizerpowerpacks.com/
- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Poor quality
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchaed this lookig to get a slim style charger. 2 thigns it gets really hot fast. Thing 2 if basically falls apart when you habe it magsafe mounted. The back peals off exposing the battery
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Popsocket,
We’re very sorry to hear about the overheating and the casing issue you experienced. That’s not the quality we aim to deliver. Please contact our support team at:
They can assist with troubleshooting or arrange a replacement under warranty.
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It drain out so fast, it doesn’t really work that effectively.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi KevinW,
Thanks for pointing that out. A 5,000mAh power bank usually provides close to one full charge for smaller phones, but when using wireless charging, energy loss during conversion means it may only deliver about 60–80% of a full charge. For best results, keep the power bank fully charged and minimize case thickness for efficient transfer. If you suspect a defect, please contact us here:
--Energizer PowerPacks Service Team
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Faulty - constant clicking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product - constantly clicks when not in use. In addition to being annoying, runs the battery down and may point to a faulty component. Avoid!!
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi GadgetFrenzy,
We’re sorry to hear about the clicking noise and battery drain on your 5,000mAh Slim Metal Magnetic PowerBank. That behavior is not normal and may indicate a defect. Please visit our support page at (https://support.energizerpowerpacks.com/) and fill out the form so our team can provide you with support.
--Energizer PowerPacks Service Team
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Energizer - 5,000mAh SLIM - ticking noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device makes a ticking noise that does not stop. I have stopped using it and won’t charge it due to possible malfunctions.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Earl,
Sorry your power bank is making a constant ticking sound. That usually means something is malfunctioning internally, so stopping use was the right call. Our support team can help inspect it or arrange a replacement:
https://support.energizerpowerpacks.com/
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Weird noise
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it’s plugged in, it makes a weird buzzing noise
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Tami,
We’re sorry to hear about your experience. Please contact us through our support page so we can help you directly:
https://support.energizerpowerpacks.com/
Rated 2 out of 5 stars
Fragile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped it 1 time from 3 feet up amd it completely opened up and now it doesnt snap back easy the parts inside moved around and longer usable except with a wire
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Njc1,
We’re sorry your power bank became unusable after a single drop. While the device is designed for portability, it’s not impact-resistant, and internal components can shift We appreciate your feedback and are sorry the product didn’t meet your expectations. Your comments help us improve future designs.
--Energizer PowerPacks Service Team
- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Dangerously overheated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated to a point where it could have burned someone and wouldn’t turn off. Returned it immediately after that. Definitely an issue.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi AACM,
We’re very sorry to hear about the overheating issue you experienced. Safety is our top priority, and your feedback is taken seriously. Thank you for returning the product promptly—this helps prevent any risk. We’ll review this matter internally to ensure it doesn’t happen again.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working very well , not recommended. Because running out very quickly
No, I would not recommend this to a friend












