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Customer Ratings & Reviews

$16.99
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Customer reviews

Rating 4.3 out of 5 stars with 523 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the charging speed, portability, and overall performance of the 5,000mAh SLIM METAL 20W Magnetic Wireless PowerBank. Users appreciate its convenient size and lightweight design for on-the-go charging. However, some customers have noted that the device tends to heat up during use, and a few desire a stronger magnetic connection and longer battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 523 reviews
  • Rated 3 out of 5 stars

    Ok Power Bank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is light weight and easy to carry, but heats up while using.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi KousikR,
      We’re glad you find it lightweight and easy to carry. Some warmth during use—especially with wireless charging—is normal, as wireless power transfer generates more heat than wired charging. To help reduce heat, you can try removing the phone case during charging, avoid charging only when the phone battery is extremely low, and limit heavy phone usage while charging. Using the power bank in a well‑ventilated area can also help. If the device becomes excessively hot or you feel the temperature is unusual, please contact our support team for assistance: https://support.energizerpowerpacks.com/

  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry and works with all phones. Sometimes if case is thick it does not work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't give a full charge on my pixel 10 pro but good magnetic attachment.

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi JoshN,
      We’re sorry the charging capacity didn’t fully meet your expectations. With a slim 5,000mAh design, this power bank is built for portability. Wireless charging also has normal energy loss compared to wired charging. We’re glad to hear the magnetic attachment worked well, as that’s a key convenience feature of this model.

  • Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that the magnetic charge is very slow, the heating issue is the problem. The phone is not charging enough, and as a result, the battery level is dropping for power bank itself. Not good.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi VerifiedBuyer,
      We’re sorry for the experience you described. With magnetic wireless charging, some warmth is normal, and when heat builds up the system may slow charging to protect the phone battery. This can make it seem like the phone isn’t gaining much charge while the power bank level decreases.
      To improve performance and reduce heat, we recommend using the USB‑C wired output when possible, removing thicker cases, and keeping the phone properly aligned. It also helps to avoid waiting until the phone battery is extremely low before starting to charge, as charging from very low levels can generate more heat and reduce charging efficiency with wireless charging.

  • Rated 5 out of 5 stars

    Light and powerful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and light! Works great! I like the charging options and the cord that it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great and its slmi doenst feel awkard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but doesn’t charge for long before it’s dead

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Bret,
      We’re sorry the runtime didn’t meet your expectations. With a 5,000mAh capacity, this model is designed for short top‑ups rather than extended charging, and wireless charging also consumes more power than wired output. Factors like phone model, background usage, and alignment can further affect how long it lasts. If the battery seems to drain unusually fast beyond typical use, our support team can help check the unit and assist if needed: https://support.energizerpowerpacks.com/

  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work exactly as expected would recommend if your charger breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good power bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for $12.99. Great value for slim, wireless power bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price/quality 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact low profile ,it charged my galaxy s25 ultra phone at 60%

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Heats up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up , doesn’t stick properly, charges late and gives only 2 full charges

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Customer,
      To reduce heat during charging, it’s helpful to avoid letting your phone battery drop too low. When the battery is very low, your phone draws more power, which increases temperature. Keeping your phone around 90% and avoiding frequent deep discharges can also improve overall battery efficiency. If the heat or connection issues continue, please reach out for support:
      https://support.energizerpowerpacks.com/

  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    No fast charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, wireless charging an iPhone in 10 minutes went up 5%, using charging cable plugged to bank 10 min up 10%

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Lalo,
      We’re sorry the charging speed didn’t meet your expectations. Wireless charging is generally slower than wired charging due to energy transfer limitations, so the difference you noticed is normal. For faster results, we recommend using the USB-C cable for charging. Your feedback helps us improve future designs.
      --Energizer PowerPacks Service Team

  • Pros mentioned:
    Portability

    Rated 1 out of 5 stars

    It's Like Fake Qi Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks cool and you think it's gonna be great (small, lightweight) but it doesn't deliver. The Qi charging doesn't work through the back of my case which works fine on my plugged in night charging stand. Plus, I'd said when you can get it to charge, it only charges about half as fast as a "fast charging" plug-in transformer. And even then I'd only trust is to charge maybe from 60 to 100%, not a fully discharged phone, no way. Disappointed. Not dependable.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi icetime,
      We’re sorry the charging performance didn’t meet your expectations. Wireless Qi charging can be slower than wired fast charging, and thick or non-MagSafe cases often block proper alignment, reducing efficiency. For best results, use a MagSafe-compatible case or remove the case entirely, and ensure the power bank is fully charged before use. If you suspect a defect, please reach out here:

      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Great battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery for the money spent! Does it’s job adequately!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that will be a better product, I think this power bank is kind of risky, I started charging my phone and after 5 minutes the powerbank was extremely hot, extremely!! I did this twice same result. So I prefer to stop using it I do not want to have an accident with it

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi gerardo,
      Wireless charging can get warm during use, but becoming extremely hot is not normal. Please reach out to our support team for help with a replacement or further inspection:

  • Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for my iPhone 16, strong magnet and stays on pretty well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so inexpensive because it doesn’t stay on your phone. If you want to walk around with your phone I would choose something else. If you leave it stationary then it’s just fine

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi KathyH,
      Thanks for sharing your experience. This power bank is designed for stationary use with magnetic alignment, so movement can cause it to detach. If portability while charging is important, a stronger MagSafe grip or a wired power bank would be a better choice.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone looking to bye one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice backup battery but I don’t feel like it lasts long enough

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Not great but ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device gets too hot very quickly. It also doesn't charge for very long. It does charge my phone though.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi EvaB,
      We’re sorry the power bank heats up quickly and doesn’t hold a charge for long. While some warmth is normal during wireless charging, excessive heat or short usage time may indicate an issue with the unit. Please contact our support team for assistance or a possible replacement: