Customer Ratings & Reviews
- Model:
- QM5081PQ
- SKU:
- 6641445
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the charging speed, portability, and overall performance of the 5,000mAh SLIM METAL 20W Magnetic Wireless PowerBank. Users appreciate its convenient size and lightweight design for on-the-go charging. However, some customers have noted that the device tends to heat up during use, and a few desire a stronger magnetic connection and longer battery life.
This summary was generated by AI based on customer reviews.
Good buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good price! Easy online purchase and store pickup!
I would recommend this to a friendPortable charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and very fast! Easy to use and affordable!
I would recommend this to a friend- Pros mentioned:Portability
Defective unit?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and thin, though, capacity seemed off and didn’t seem to hold a charge. Maybe defective? Exchanged for another power bank.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi ROBERTG,
We’re sorry the power bank didn’t meet your expectations and seemed to have capacity issues. It’s good you exchanged it for another model, and we appreciate your feedback—it helps us improve quality control.
--Energizer PowerPacks Service Team
Portable charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just really slow at charging. Also if you happen to move the phone at all the chsrger turns off. Would not recommend.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Phyl,
Sorry to hear about the slow charging and sensitivity to movement. Wireless magnetic chargers can stop charging if alignment shifts, which is common with slim designs. For a more stable experience, try using a MagSafe-compatible case or keep the phone stationary during charging. If the performance feels defective, please contact our support team for assistance:
Super Good for 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for w weeks, then I dropped it from 18 inches. It doesn't work anymore. So, excelkent oroduct. I guve it a zero for rugged reliability.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Mark,
We’re sorry to hear the power bank stopped working after drop. While the unit is designed for portability, it’s not fully impact-resistant.
--Energizer PowerPacks Service Team
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my iPhone 16 pro max and it does not charge my phone fast enough. I would not buy another
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi IPHONE11,
Sorry to hear the charging speed didn’t meet your expectations. The 5,000mAh power bank provides standard wireless charging, which is generally slower than wired charging, especially for larger devices like the iPhone 16 Pro Max. For faster performance, using a wired connection or a higher-capacity power bank (10,000mAh or more) is recommended. If you believe the product is defective, please contact our support team for assistance or a possible replacement:
Good for emergency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great portable charger for emergency. It’s small and it does charge the phone, however it charges slow.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Janin,
Glad to hear it works well for emergencies! The slower charging speed is common with wireless magnetic chargers compared to wired connections. For faster performance, you can use the USB-C port with a cable instead of wireless charging.
- Cons mentioned:Heat dissipation
Hit fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger get so hot jus after one minute after place the phone
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi EnyD,
Sorry to hear about the overheating issue. Wireless charging can generate heat, but it should not become excessively hot within a minute. Please stop using the charger and contact our support team for assistance or replacement:
- Pros mentioned:Charging speed
Portable charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for one full phone charge. I bought two and they both stopped working after a couple uses. The magnet inside started sliding around and the charger would not stay properly secured to phone
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi AdamM,
Sorry the power banks stopped working after only a few uses and that the internal magnet shifted, causing them not to stay attached. That isn’t normal behavior, and our support team can help with inspection or replacement:
https://support.energizerpowerpacks.com/
- Pros mentioned:Portability
Wireless charging failed after a few times of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the overall design is good and is quite lightweight, the powerbank failed to wirelessly charge after only a few uses -- even after repeatedly being fully charged up. Perhaps it was a defective unit, but I went to the store to return it for a refund.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi YH9988,
We’re sorry the wireless charging stopped working after only a few uses. It sounds like you may have received a defective unit, and we understand your decision to return it. Your feedback on the design and weight is appreciated and will help us improve future products.
-- Energizer PowerPacks Service Team
Not compatible with iPhones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels like it’s burning my iPhone not good for iPhone even though they suggested that it was good for iPhones!
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi AnnaA,
We’re sorry for the discomfort you experienced. This power bank is designed to be compatible with iPhones that support MagSafe/Qi charging. However, wireless charging can feel warm during use, especially with a metal housing, magnetic alignment, or if the phone is being used while charging. Heat can also increase if the phone is slightly misaligned or if a thicker case is used. If the temperature feels excessive or the experience doesn’t feel normal, please stop using it and contact Energizer Support so they can assist with inspection or a replacement:
https://support.energizerpowerpacks.com/
Don’t buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not very good. Had it for a few weeks and dropped it on my floor. Completely broke and now will not work. The quality is extremely poor. Just spend the extra money and get a more stable and sturdy charger. This was a waste of money.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .We’re sorry to hear about this experience. If the unit stopped working after a short period of normal use, our support team can help review warranty options and next steps. Please contact Energizer Power Packs support here: https://support.energizerpowerpacks.com/
Avoid this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy it. Get a better value charger it works but it doesnt keep a charge
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MatthewH,
We’re sorry to hear the power bank isn’t holding a charge as expected. That’s not typical for this model and may indicate a defect. Please stop using it and contact our support team for assistance or a replacement:
--Energizer PowerPacks Service Team
an average charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this gets heated up pretty quick , not too powerful , but looks nice, easy to carry .
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Justes,
We’re sorry to hear about the heating and performance concerns. Some warmth during charging is normal, but if it gets excessively hot or seems underpowered, it could indicate an issue. Please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
- Cons mentioned:Heat dissipation
Poor quality
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Purchaed this lookig to get a slim style charger. 2 thigns it gets really hot fast. Thing 2 if basically falls apart when you habe it magsafe mounted. The back peals off exposing the battery
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Popsocket,
We’re very sorry to hear about the overheating and the casing issue you experienced. That’s not the quality we aim to deliver. Please contact our support team at:
They can assist with troubleshooting or arrange a replacement under warranty.
--Energizer PowerPacks Service Team
- Cons mentioned:Heat dissipation
Dont buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this thing heat up so bad. Return it immediately if you have bought this in best buy. I bought to test if it was true and both heated up.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Epikcodephu,
Sorry to hear the power bank felt too warm during use. A slight temperature rise is normal with magnetic wireless charging, but it can get warmer if the phone battery is very low or working hard. Using it before the battery drops extremely low may help reduce heat. If you still feel something isn’t right, our support team can help check the unit or assist with a replacement:
https://support.energizerpowerpacks.com/
Battery power bank
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t hold a charge very long for me and have to take phone out of case to charge it
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi car3,
For magnetic wireless charging, thicker or non‑MagSafe compatible cases can interfere with alignment and efficiency, which is why removing the case may be necessary. Also, a 5,000mAh slim design is optimized for portability, so it typically provides a partial recharge rather than multiple full charges, and wireless charging can consume more power than wired charging.
If the battery performance seems unusually short or inconsistent, this could indicate a product issue. Please reach out to our support team for troubleshooting or replacement assistance at:
https://support.energizerpowerpacks.com/
It's ok for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an inexpensive purchase, and for the money was ok. It doesn't charge my phone very quickly and only adds about a 50% charge from 0%. I would only recommend this if you get it for a very low price.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Scott,
Glad the price felt reasonable, but sorry the charging speed and capacity didn’t meet your expectations. This model offers a smaller battery and slower wireless output, so it’s best suited for quick top‑ups rather than full charges.
Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It drain out so fast, it doesn’t really work that effectively.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi KevinW,
Thanks for pointing that out. A 5,000mAh power bank usually provides close to one full charge for smaller phones, but when using wireless charging, energy loss during conversion means it may only deliver about 60–80% of a full charge. For best results, keep the power bank fully charged and minimize case thickness for efficient transfer. If you suspect a defect, please contact us here:
--Energizer PowerPacks Service Team
- Cons mentioned:Noise level
Faulty - constant clicking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product - constantly clicks when not in use. In addition to being annoying, runs the battery down and may point to a faulty component. Avoid!!
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi GadgetFrenzy,
We’re sorry to hear about the clicking noise and battery drain on your 5,000mAh Slim Metal Magnetic PowerBank. That behavior is not normal and may indicate a defect. Please visit our support page at (https://support.energizerpowerpacks.com/) and fill out the form so our team can provide you with support.
--Energizer PowerPacks Service Team