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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,833 reviews
  • Rated 1 out of 5 stars

    Loser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other reviews have to be based on an incentive because this product is horrible. It takes forever to charge and then bever fully charges a phone. Glad I have insurance will be returning

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges pretty slow and sometimes not at all. I'm not buying energizer again

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.

      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address service@energizerpowerbanks.com for further assistance. They will try their best to solve the issue for you. Thank you.

  • Rated 2 out of 5 stars

    Barely charges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge. Barely works. Slowest device ever. Too strudy and big as well.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.

      First of all, we do apologize for the bad experience you had with this product. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Online order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not packaged well for shipping. This is a gift but box damaged in shipping. Product itself seems heavy duty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back because the one before it wasn’t working. So I decided to try this one. And I am happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor batery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very short use broke in a few month dont like dissapointed in this case

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.
      If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Do not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item today. No it does not work! I’ve had it charging now for 6 hours. It’s still blinking the same number when I plugged it in. Changed places and chargers three times trying to get it to work. No luck so I will be returning it!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Old Technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging is VERY SLOW. To re-charge, it is even slower! It drained from 25% to 0% in matter of seconds. No wonder they are on sale!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Customer,

      We’re sorry for the issue. Please try using a high-speed charger and a different cable. If the problem persists, contact us at service@tennrich.com with your proof of purchase for assistance.

      Energizer Power Bank
      Service Team

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Had issues with charging anything that had type usb-c

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Enclosed cord does not charge power bank

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The enclosed cord is USB-C. The charger port on this device takes mini-USB. Why would you package this device with a cord that does not charge the device? Rating 1 star for the sheer annoyance of having a device that I now I have to locate a cord that will charge it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Randomly working Pixel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never recommend this phone to anyone. My family has told me they are trying to call and it goes straight to voicemail. From the same car they have showed me. It's fully charged and volume on. Turn it off and back on works good for about 12 hours then starts again

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    a waste

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very heavy. battery life isn't good. charges very slowly

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big mistake buying this. Juice runs out fast, to fast to completely charge phone,

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Not Working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged the portable battery to 100% and its not charging my iphone at all. Im using a usb v corb. It defends the purpose if I can’t charge my phone. Will be returning

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get you a new unit to you immediately

  • Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. The portable battery was fully charged but would not chargevmy cell from 50% before it ran out of juice. I bought itvfir a trip and it was a waste. If i still had box I would have returned it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Got too hot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left in car and it bubbled up and I am afraid to use it

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Laura,

      Thank you for the comment.

      First of all, we do apologize for the bad experience you had with this product. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.

  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my son. He aleays forgets to charge his phone before leaving the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Untrusted brand!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stuff is no good ! You charged it and used on my phone and it easily drained! Not to be recommended at all!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waist of money. The product itself recharges very slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is no good bad quality I don’t recommend it..

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.