Customer Ratings & Reviews
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Customer reviews
Rating 4.4 out of 5 stars with 1833 reviews
(1,833 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Almost no instructions. I charged when I got home and device worked. I took it on vacation and charged my cell phone one time. Since I have not been able to find out how much charge is available and it does not charge another device. I tried to return to store today but no longer had receipt or packaging
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.
Rated 3 out of 5 stars
Cell phone charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to charge my cell phone when a plug isn’t available. It doesn’t hold a charge for very long.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not SATISFIED.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not pleased with my item. It do not work I have tried to charge it up and use it on my phone . it still do not work. I will bring it back as soon as possible.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.
Rated 2 out of 5 stars
Get a different brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes FOREVER to charge and super fast to go dead... the larger one takes even longer to charge.
This review is from Energizer - MAX 20,000mAh 15W USB-C 3-Port Universal Portable Battery Charger/Power Bank w/ LCD screen for Smartphones & Accessories - Black
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 1 out of 5 stars
Nice design, but dead out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design (size, ports). Reports to be at 99% when plugged into power source, but will not turn on, will not charge anything (tried multiple cabes, multiple devices). Should have listened to the others reviewers with same problems.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.
Rated 4 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read the instructions booklet, not every USB port can be used to charge the battery
This review is from Energizer - MAX 20,000mAh 15W USB-C 3-Port Universal Portable Battery Charger/Power Bank w/ LCD screen for Smartphones & Accessories - Black
I would recommend this to a friendRated 1 out of 5 stars
Not worth it even at the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 2 other portable chargers in the past and this one definitely takes forever to charge the portable charger fully and offers maybe 2 full charges before it dies.also the USB cord that comes with it does not charge the portable charger
No, I would not recommend this to a friendRated 1 out of 5 stars
This Energizer bunny did not "keep going"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 2 weeks. I ordered it online. I didn't realize that the receipt was glued to the package so both package and receipt ended up in the trash. No sales documenation/No refund. Bad Energizer Bunny! Bad Bunny!
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear Caro,
Thank you for the comment.
We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.
Rated 1 out of 5 stars
This is a piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who sells a power bank without a charging cable? It has ability to charge 2 items at once, but the port to connect to a power source doesn't have a cable. Horrible purchase and a p###ed off customer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lasted about two years before it completely died. I rarely even used it
This review is from Energizer - MAX 20,000mAh 15W USB-C 3-Port Universal Portable Battery Charger/Power Bank w/ LCD screen for Smartphones & Accessories - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Would only charge to 83%
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in Oct. 2023. Right out of the box, it would only charge to 83%. I returned it.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 5 out of 5 stars
Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gift for my Grand son. have not given him the gift yet.
This review is from Energizer - MAX 20,000mAh 15W USB-C 3-Port Universal Portable Battery Charger/Power Bank w/ LCD screen for Smartphones & Accessories - Black
I would recommend this to a friendRated 1 out of 5 stars
Unhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never ordered this. Someone hacked my profile and Best buy let them change everything. So some loser in Flordia got this.
No, I would not recommend this to a friend