Customer Ratings & Reviews
- Model:
- UE10035C
- |
- SKU:
- 6589876
Customer reviews
Rating 4.6 out of 5 stars with 418 reviews
(418 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the MAX 10,000mAh power bank, frequently praising its long battery life, convenient size, and reasonable price. Many appreciate the LCD display for easily monitoring the remaining charge, and find it portable and lightweight. The sleek design also receives positive feedback. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Phone Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well, it indicates the percentage it has when charging a phone. I would highly recommend it.
I would recommend this to a friendRated 4 out of 5 stars
Good purchasep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for me and was a good buy for the price.
I would recommend this to a friendRated 5 out of 5 stars
Excellent for emergency preparedness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic! Everyone needs this. Features are great, has 1 cable. It’s so nice I bought the 10k and 5k sizes. 5k is smallest.
I would recommend this to a friendRated 5 out of 5 stars
Good battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a while to charge completely, but price is/was good, and it works fine.
I would recommend this to a friendRated 3 out of 5 stars
Works well but...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item works as advertised but considering that my phone is 5000mAh, I expected to get 2 full charges from it or at least near that. I haven't run the thing down to 0% yet but 1 full charge leaves it at ~40% so I expect that I won't get a full 2 charges from it and over time I expect to get even less.
I would recommend this to a friendBrand response from Jamal Chen
Posted .We're sorry to hear that the power bank didn't fully meet your expectations. We understand your calculation of expecting two full charges, but this is a common misconception due to power conversion loss. A power bank's stated capacity doesn't translate to 100% usable power because some energy is lost as heat during the charging process. The performance you described is typical for a power bank of this size. If you feel the performance is still not what it should be, please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so we can assist you directly.
-- Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Good power bank
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best power bank, not too heavy and can charge an empty phone battery for 2 times
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life saver. I use it everyday and the battery percentage display helps a lot
I would recommend this to a friendRated 3 out of 5 stars
Slow Charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery bank was slow to charge took about 5 hours to fully charge and the battery was halfway charged.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Connie,
We’re sorry the charging experience didn’t meet your expectations. A full charge for a 10,000mAh power bank can take several hours depending on the power adapter used. For faster results, we recommend using a USB-C PD (Power Delivery) charger with at least 18W output. If the battery only reached halfway after 5 hours, it may indicate a performance issue.
Please visit https://support.energizerpowerpacks.com/ so we can help troubleshoot or arrange a replacement if needed.
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as described! Did not come with the charging cord but i did get the open box so i didnt expect much.
I would recommend this to a friendRated 3 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice extra phone charger to have around. Just wondering if i should have gotten something smaller. But over all its ok.
I would recommend this to a friendBrand response from Jamal Chen
Posted .Hi CeliaRomero,
Thanks for your review! We're glad to hear the charger is serving its purpose as a backup. If you're considering something smaller, we do offer compact models with lower capacity that might suit your needs better—especially for lighter daily use or travel.
Feel free to explore our range anytime to find the perfect fit!
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Small light usb battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a small light usb battery for travel this works perfectly. I especially like the screen that shows the battery percentage rather than 4 dots. It has 3 ports 1 usb a and 2 usb c.
I would recommend this to a friend- Pros mentioned:Charging speed
Rated 2 out of 5 stars
It works but that’s all it does.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is ok and it charges up my cell phones rather quickly. However, being that it has 3 ports, only one of the ports can be used to recharge this unit and it honestly takes too long, several hours in fact, to charge back up. I also have a more expensive unit that charges much fadter and any of the ports will charge the unit. I won’t return this unit since it does actually works but i won’t be using it much. You get what you paid for.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 5 out of 5 stars
Excellent investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value (open box) and arrived in pristine condition. I have a few of these already but first with 2 usbc's. I highly recommend even at reg price. Way to go Best buy!
I would recommend this to a friendRated 3 out of 5 stars
Battery life is too weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery drained way too quickly. I plugged in my iPhone X2 for a charge, and soon after, it was completely dead.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi QuiT,
We’re sorry to hear the battery didn’t perform as expected. A fully charged 10,000mAh power bank should provide multiple charges for an iPhone X, so if it drained quickly or didn’t deliver power properly, the unit may be defective.
Please visit our support page at https://support.energizerpowerpacks.com/ so we can help troubleshoot or arrange a replacement if needed.
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Charge very slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put my s25 on charge and its say 7 hours to full charge
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Umesh,
We’re sorry the charging speed feels so slow. The MAX 10,000mAh power bank supports up to 15W output, but actual charging time depends on the phone’s power draw and cable quality. For faster results, please use the USB-C port with a high-quality cable and a 15W adapter. If the speed remains unusually low, it could indicate a defect—please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Best costume experience ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is excellent and has the best customer experience I ever had in retail ! Keep up the good work and I really recommend your stores to all my friends thank you
I would recommend this to a friendRated 5 out of 5 stars
Energizer 10,000 mAh power bank
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and compact but it takes a long time to charge to 100%.
I would recommend this to a friendRated 5 out of 5 stars
A great investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I comes in handy when I’m on the go especially when i dont have access to a place to charge my phone.
I would recommend this to a friendRated 4 out of 5 stars
Energizer power bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, but It is hard to tell how much is left in it until it is plug-in
I would recommend this to a friendRated 5 out of 5 stars
The Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device did just what was needed. Reliable and dependable.
I would recommend this to a friend












 or email [service@energizerpowerpacks.com](mailto:service@energizerpowerpacks.com).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/e561f45b-712a-4a33-bd65-672e90b17c9f.jpg;maxHeight=54;maxWidth=54;format=webp)
