Customer Ratings & Reviews
 or email [service@energizerpowerpacks.com](mailto:service@energizerpowerpacks.com).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/e561f45b-712a-4a33-bd65-672e90b17c9f.jpg)
- Model:
- UE10035C
- SKU:
- 6589876
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the MAX 10,000mAh power bank, frequently praising its long battery life, convenient size, and reasonable price. Many appreciate the LCD display for easily monitoring the remaining charge, and find it portable and lightweight. The sleek design also receives positive feedback. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Doent charge all the way
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than the other one i purchased and still wouldnt charge to 100 percent
No, I would not recommend this to a friendDId not charge well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not charge one of my items. It got very hot. Took forever to get a charge on my iphone.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .We are so sorry to hear that your power bank did not charge your items and was overheating. The performance you described is completely unacceptable and is not what you should expect from our products.
This sounds like a defect, and we want to help you resolve this. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can assist you directly with a replacement.
Weak battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak battery. It took half the battery power to charge my phone 75%.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi GenCWallace,
We’re sorry for any confusion regarding battery performance.
this is normal behavior, due to the battery’s rated capacity and voltage conversion efficiency.
Although the unit is labeled as 10,000mAh, that rating is based on the internal 3.7V cells. When converting to 5V output for charging, the usable capacity becomes around 6,000–6,500mAh. It’s like carrying a full bucket of water — some will spill along the way, so the final usable amount is naturally less.
Using half the battery to charge your phone to 75% is consistent with how the product is designed.
If you have any other questions, we’re happy to help!
--Energizer PowerPacks Service Team
Looks good but thats it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just doesn’t work as advertised. Charging is very slow
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Power Bank
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second power bank I purchased and they stopped working after 3 weeks!!!
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi TyknekaH,
We’re very sorry to hear that both of your power banks stopped working after just three weeks. That’s far from the reliability we strive for. Please reach out to us through our support page so we can assist you with warranty service or a replacement:
🔧 https://support.energizerpowerpacks.com/
--Energizer PowerPacks Service Team
My View
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not charge correctly or charge devices to full charge
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi RondaE,
We’re sorry to hear that your Energizer MAX 10,000mAh 15W USB-C 3-Port Power Bank isn’t charging devices properly or to full capacity. That’s definitely not the experience we want you to have.
This model is designed to deliver up to 15W of shared output across its ports, and the LCD screen should help monitor battery levels accurately. If your devices aren’t reaching full charge, it could be due to a fault in the unit or a compatibility issue. We’d love to help investigate further.
Please visit our support page at https://support.energizerpowerpacks.com/ so we can assist you with a warranty claim or replacement.
--Energizer PowerPacks Service Team
- Pros mentioned:Charging speed, Portability
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Reasonably priced, comes with usb, sleek design. I purchased this portable charger to attend a concert last minute. It charged quickly & I was able to hold my phone & the charger in the same hand comfortably while filming content. If the charger isn't being used it holds its charge which is awesome! Highly recommend
I would recommend this to a friend not energized
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is supposed to charge up to 3 of my devices but no charge left after charging the iPad and the pad was not fully charged
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe 6000 mah only 20 percent left after charging 4000 mah phone from 0
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Charging cord doesn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. The chargers that come with these do not charge the device. You get what you pay for I guess.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
- Pros mentioned:Battery life, Portability
Unexpected awesome performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this battery bank. My iPhone 12 pro max battery was just about done with it's, life right when I was leaving on a trip. I ordered this bank at the last minute and charged it up before my flight. My phone was tethered to this for life support or it would just shut off. I was able to watch a full movie on the plane and the bank had 89% battery left. Amazing little unit for such a low price!
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Energizer Max Power Bank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, foolproof set-up and really provides a long term charging for my iPhone. compact too and easy to carry . An outstanding price too.
I would recommend this to a friend Unforgettable Shopping at Best Buy 5th Avenue!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My shopping experience at Best Buy was absolutely incredible! I visited the store on 5th Avenue in New York, and the service was outstanding. The employee who assisted me was extremely attentive, friendly, and knowledgeable about the products, which made the whole experience even more enjoyable. The product I purchased is excellent and exceeded my expectations—I’m very satisfied with its quality and performance! I highly recommend Best Buy to anyone looking for top-notch service and high-quality products.
I would recommend this to a friend10k is ok 5k must think twice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10k is nice. enough for fully charge of my 2022 years old phone.
I would recommend this to a friend- Pros mentioned:Size
Solid charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid. Already had a charge. Clean look and very slim. About phone size
I would recommend this to a friend Energizer Phone Charger.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone charger does not work for the iPhone mini 13. I was going on vacation and was very disappointed that I couldn’t take it with me.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Charge is lost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first it worked great after the second week it wouldn't hold a charge. I switched up cords, nothing. Not sure what is going on...
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Only charges 70%. Same result with 2 new ones.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This never charges more than 70% from the first time I try to charge it. I returned the item, got a replacement, does the same thing. So I am assuming it charges 70% of 5000mAh, so 3500mAh. Not what I wanted. Don't buy this. False advertisement. I have charged it with different cables, power cubes, etc. Same result.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hello,
Thank you for your feedback. We understand that it's frustrating when the charging capacity doesn't meet your expectations. The reason for this is due to a normal physical phenomenon called energy conversion loss.
When a power bank charges a device, the energy transfer isn't 100% efficient. Some energy is naturally lost as heat during the conversion process, which happens within the power bank, the charging cable, and your device itself.
This is why a 10,000mAh power bank won't provide a precise two full charges to a 5,000mAh phone. This is a common characteristic of all power banks and chargers on the market.
We hope this explanation helps.