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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the MAX 10,000mAh power bank's portability, charging speed comparable to wall chargers, and outstanding battery life for its cost. Its overall performance and convenient size are also well-received. The lightweight design, reasonable price, and helpful LCD display contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-482 of 482 reviews
  • Rated 2 out of 5 stars

    Charge is lost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it worked great after the second week it wouldn't hold a charge. I switched up cords, nothing. Not sure what is going on...

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Only charges 70%. Same result with 2 new ones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This never charges more than 70% from the first time I try to charge it. I returned the item, got a replacement, does the same thing. So I am assuming it charges 70% of 5000mAh, so 3500mAh. Not what I wanted. Don't buy this. False advertisement. I have charged it with different cables, power cubes, etc. Same result.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hello,

      Thank you for your feedback. We understand that it's frustrating when the charging capacity doesn't meet your expectations. The reason for this is due to a normal physical phenomenon called energy conversion loss.

      When a power bank charges a device, the energy transfer isn't 100% efficient. Some energy is naturally lost as heat during the conversion process, which happens within the power bank, the charging cable, and your device itself.

      This is why a 10,000mAh power bank won't provide a precise two full charges to a 5,000mAh phone. This is a common characteristic of all power banks and chargers on the market.

      We hope this explanation helps.