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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers frequently mention the Max 15W Qi Certified Universal Wireless Charging Pad's compact size and compatibility with various devices, including Apple and Android phones. Its affordability and ease of use are also frequently praised. The USB-C port is a helpful feature for many users. Overall, the product receives positive feedback for its practicality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 101 reviews
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy.. it barely connects and when it does it charges like a turtle

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We are very sorry to hear about the issues you're having with our charging pad. The slow charging speed and connection issues are not what you should expect. For optimal 15W charging, please ensure you're using a QC 3.0 or Power Delivery (PD) wall adapter. If this doesn't resolve the issues, please visit our support page at https://support.energizerpowerpacks.com/ and we will assist you with a warranty claim.

      -- Energizer PowerPacks Service Team

  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Wireless charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using this charger but it is too slow for your cell phone.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear LesterR,

      We apologize for the slow charging speed you're experiencing. To achieve optimal 15W fast charging, this pad requires a QC 3.0 or Power Delivery (PD) wall adapter. If you're already using a compatible adapter and the problem continues, please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so we can assist you directly.

      -- Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good needs some work or something my phone keeps sliding off therefore it wont stay charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless charger works great! I've compared with some of the more expensive ones .. thinking this Energizer charger wouldn't come close, but it is absolutely perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Does not charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge the phone the operating lights were the colors they were suppose to be

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Its a no for me

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges extremely slow wouldnt recommend. Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    The worst product I ever see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, Don't buy it. USB cable cannot even plug in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I bought 2 and 1 doesn't work out of the box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 charges and 1 doesn't work out of the box. I believe they were both returned items. From what I read on the reviews it doesn't look too good.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Do not buy for iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not fit . It too big to charge hit on the camera that makes slow in charging

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Not a great charger…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work very well at all. Seems like it is very cheaply made. I guess you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We’re sorry to hear that the product didn’t meet your expectations. Your feedback is very important to us, and we take it seriously. If you believe there’s a defect or would like assistance, please contact us at [email protected] — we’d be happy to help.

  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Fast charge” my ( ).( ) ……. charged overnight and it barely charged 10%…. Don’t waste your money in this…

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you. If you have any other questions about the product, please feel free to contact us.([email protected])
      We will be glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    bad product and customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pad stopped working a couple of weeks after the purchase. Contacted the customer service listed in the card included in the product package. No response. There is one year manufacturer warranty.... Fake. Contacted Bestbuy and no help either. Next time, I will buy something different from Amazon. Their return is 30 days and much better than Bestbuy.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We’re very sorry to hear about your experience, and we sincerely apologize for the lack of response you encountered. This is not the service we aim to provide. Our products do come with a 1-year manufacturer warranty, and we take such matters seriously.

      Please email us directly at [email protected] with your purchase details, and we will assist you as soon as possible. Thank you for giving us the opportunity to make things right.

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works well with my phone case on, it’s just what I was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mot good design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slippery. Not recommended for anyone to buy it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 5 out of 5 stars

    Good but slow on charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good for just leaving a phone to charge and forgetting about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister and she loves it, always taking it with her everywhere she go

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inconsistent! Bought 2 and one doesn’t work properly! Terrible product!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear JonGlenda,

      We're very sorry to hear that one of your charging pads isn't working properly. It's completely unacceptable to buy two products and have one fail, and we sincerely apologize for this frustrating experience.

      This sounds like a defect. We'd like to make this right for you. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can help you directly with a replacement.

  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great .. faster than my old one …………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mag safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like it is beacause the item is so slippery wont connect easy

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    doesn't work

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really disappointed, this device had great reviews but doesn't work.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Customer,
      We take this issue very seriously and apologize for the problem you've experienced. We want to help resolve this for you. Please visit our support page at **[https://support.energizerpowerpacks.com/](https://support.energizerpowerpacks.com/)** and fill out the form so our team can provide you with support. -- Energizer PowerPacks Service Team

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