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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,824 reviews
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so fast charging i recommend this item excellenttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, brand name! well made. top notch item.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this and it was perfect for my trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark likes it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used on the road it and I like it. I found it is sturdy and it looks nice. The wires are long enough and the I have not had any problems with this battery pack / charger.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Dissapointed at first

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first that we bought didn’t charge, we have it replaced, and it worked. Its heavy, much better if its a bit lighter and thin and 2 usbc output

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get more than 3 charges from a full battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power outage and needed to charge phone- perfect..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Sturdy and charges as advertised. Only thing I do not like is that you can only charge your phone with the USB-A. The USB-C is to charge the batter itself so I have to use two different cable. Not a huge deal though. I would still recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charging experience,working like described,I will buy it again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these power banks on December 8, 2022, at that time they were both pre-charged with apx 75% battery power. We wanted to make sure they were working so we charged up our iphone and flip phone along with my fitbit. Once we were done we recharged the battery bank and it read 99%. We did the same thing to the second power bank also recharging it to 99%. At that point we stored them in a closet with other emergency paraphernalia. That was within mere days of purchasing. Here it is in March 4, 2023 a mere couple months from the original purchase and the batteries both still read the 99% so we were thrilled that they were holding charges! Well that happiness did not last. We had a storm on its way and wanted to again put them through the test to be sure they were functioning well. I guess we have trust issues. Low and behold, we take out one of the power banks and charge up my iphone, the flip phone and my fit bit. After those three items, the battery's digital reading is 62%. Not terrible. So the next day ( the digital display still read 62% power) we charge up my moms flip phone and within one hour the power bank is drained. What? An hour to lose 40% power on a small flip phone? 40% loss in an hour? Two days later, our phones need charging; Pull the other power bank out from storage, (read 99% on the digital display) hooked up my iphone, then the flip phone. Again after both were charged, the digital display reads 62%. Same, now that is a coincidence right? So I plug in the third phone, the flip phone. AGAIN, within an hour, the power bank was drained, yep, not a drop of power. So here you have it, BOTH power banks run down to 62% and will LOSE 40% within an hour. Unacceptable. Truly. Unacceptable. I have a Best Buy Totalcare pkg, I have no idea if they will or can do a darned thing about these losers. Very unhappy with this purchase. Here I read dozens upon dozens of "verified" purchaser reviews of how wonderful they are, and this?

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 5 out of 5 stars

    Charger for a great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great charger and a great value. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Slow & outdated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay no type c charging so it’s a bit frustrating but it charges you’re device fast but it take forever to fully charge I would go somewhere else tbh

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Joseph,

      Thank you for the comment.
      If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Portable battery charger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked in a pinch but was heavier than I wanted. This was all they had in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this battery pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful item to have. I keep it with me to charge my phone! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sergemerge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, great product, nicely made, reliable power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy travel charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use during long travel. It served it's purpose by keeping my electronics charged without having to rely on finding outlets to recharge my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Output limited to the Square USB A

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have USB output. Charges using USB Micro or USB C. Outputs as a charger using USB A. Less versatile but outputing at a higher wattage and/or with USB C would be useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality battery pack with a large amount of power storage. The LED indicator is a nice touch as well as multiple ports. A bit expensive for what it is but you pay for what you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works perfrctly for on the go charging thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay energized longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to charge, had a weird error where it wouldn't take a charge unless directly connected to a charging brick and wall outlet but works great

    I would recommend this to a friend