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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1833 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,833 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power outage and needed to charge phone- perfect..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power in a nice light package. Seems better quality than the Chinese brands found one of the stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim backup battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size matches my phone. I bought a short cord and it can charge in my back pocket.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed at first

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first that we bought didn’t charge, we have it replaced, and it worked. Its heavy, much better if its a bit lighter and thin and 2 usbc output

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energizer bunny airport DC weather in Washington D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges quickly, I brought multiple for grands in College and great for hurricane season grab now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Sturdy and charges as advertised. Only thing I do not like is that you can only charge your phone with the USB-A. The USB-C is to charge the batter itself so I have to use two different cable. Not a huge deal though. I would still recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark likes it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used on the road it and I like it. I found it is sturdy and it looks nice. The wires are long enough and the I have not had any problems with this battery pack / charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when I took a trip to Colorado! Didn't want to run out of battery life on hikes and I'm glad I made the purchase. Very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energizer is a great brand and I was impressed with the packaging. I carry this with me everywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these power banks on December 8, 2022, at that time they were both pre-charged with apx 75% battery power. We wanted to make sure they were working so we charged up our iphone and flip phone along with my fitbit. Once we were done we recharged the battery bank and it read 99%. We did the same thing to the second power bank also recharging it to 99%. At that point we stored them in a closet with other emergency paraphernalia. That was within mere days of purchasing. Here it is in March 4, 2023 a mere couple months from the original purchase and the batteries both still read the 99% so we were thrilled that they were holding charges! Well that happiness did not last. We had a storm on its way and wanted to again put them through the test to be sure they were functioning well. I guess we have trust issues. Low and behold, we take out one of the power banks and charge up my iphone, the flip phone and my fit bit. After those three items, the battery's digital reading is 62%. Not terrible. So the next day ( the digital display still read 62% power) we charge up my moms flip phone and within one hour the power bank is drained. What? An hour to lose 40% power on a small flip phone? 40% loss in an hour? Two days later, our phones need charging; Pull the other power bank out from storage, (read 99% on the digital display) hooked up my iphone, then the flip phone. Again after both were charged, the digital display reads 62%. Same, now that is a coincidence right? So I plug in the third phone, the flip phone. AGAIN, within an hour, the power bank was drained, yep, not a drop of power. So here you have it, BOTH power banks run down to 62% and will LOSE 40% within an hour. Unacceptable. Truly. Unacceptable. I have a Best Buy Totalcare pkg, I have no idea if they will or can do a darned thing about these losers. Very unhappy with this purchase. Here I read dozens upon dozens of "verified" purchaser reviews of how wonderful they are, and this?

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great power bank, super portable and super convenient highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Energizer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good once charged. Takes a long time to get a full charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Capacity Rating not Accurate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A full discharge-charge-discharge test with a USB power meter shows that the "10,000mAh" power bank unit I just received days ago has less than 6000mAh capacity - not expected from an Energizer product. Other reviewer have also mentioned this problem. This unit has good build quality otherwise.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Customer,
      The capacity you mentioned might be a misunderstanding regarding the rated capacity. The rated capacity of a power bank is typically lower than the nominal capacity indicated. This is due to factors such as energy conversion losses and the voltage differences in the charging and discharging processes. Energizer power banks are designed and tested to meet industry standards and provide reliable power within the specified rated capacity.
      Energizer Power Bank
      Service Team

  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has worked very well and have been able to charge multiple devices at one time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Small and powerful

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Really good product, the slim design makes it easier to carry around, charges whatever device you have at a good amount of time. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power please

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was really really nice the battery charger is very convenient and useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow & outdated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay no type c charging so it’s a bit frustrating but it charges you’re device fast but it take forever to fully charge I would go somewhere else tbh

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Joseph,

      Thank you for the comment.
      If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.

  • Rated 3 out of 5 stars

    No thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues charging had to return, bad experience wouldnt recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, brand name! well made. top notch item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the charging system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the charging system, but the charging cord is small

    I would recommend this to a friend