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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,824 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and very convenient! I’ve used it numerous times! I don’t know why there’s negative reviews on this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent power bank. Used for Christmas decoration lighting. Worked great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow to charge and the battery drains fast when charging devices. It's decent for the price point but for a couple of dollars more, you can get a better power bank.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. Got it charged up with out any problems. Love the fact that it's so lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this charger with 3 ports to use for multiple devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power Bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product only con is typc c port is only used to charge the device not other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charger works well as promised!!! No need to say more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for travels and the value is good for what you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fighting over the charger.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Daughter keeps stealing it out of my purse because she forgot to charge her phone. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energizer portable battery charger.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at Best Buy! For charging on the go. Love this battery pack for Android and Apple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device bad cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been 5 stars if the cable had worked that was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Served it’s purpose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is purpose when I purchased it I no longer use it anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energizer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and smooth checkout. The service was great as well. They were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gracias

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power bank , thank you. I haven't changed power banks for a long time, so this was a refreshing change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and reliable on days I need what I needed too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liking Service and Products at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! It works perfectly. Exactly what I wanted and the price was right too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! This portable charger is super fast to charge and charges my phone in lightning fast time. I plan to come back and buy another!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia one is better. This takes way longer to charge your other device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful. Do not buy this. They do not work at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased three of these as backup chargers for travel and our home hurricane prep kit. Right out of the packaging charging them was quirky to put it mildly. Took forever, and the display would look like they weren't charging. If we left them many hours then turned them off and back on again they would read 100% charged. I then successfully used one of the 3 power banks to charge 1 phone 1 time. Then on a flight I discovered that that same charger could not charge anything. Back home we tried to recharge it, and it showed 97% power, but when we connected to a device (yes, from the "out" port) it showed 0 and did not charge anything. We tried 6 different cables and device combinations. Then we got the other power banks out, and they all had the same malfunction. The good news is we found this out now while we are not under a direct hurricane threat. So I'm waiting on hold forever (good luck finding the customer service number btw) to get a refund on these worthless power banks. Please do not use these for emergency scenario preparedness kits.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.

      We apologize for the unsatisfactory user experience we have caused you.
      The probability of all 3 sets having problems in a row is very low (of course not impossible)

      We also suggest you to try another AC Charger.
      Sometimes it is a problem with the compatibility of the charger, which will cause the faulty issue.

      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 5 out of 5 stars

    Battery charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I real like this battery charger it comes in handy when I need to charge my phone when I am away from the house

    I would recommend this to a friend