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Customer reviews

Rating 4.4 out of 5 stars with 1824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,824 reviews
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last long. Had for about 1 month before stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grocery Manger.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent product, but it says 12 hours of power on Ipad, but the truth is only 3 hours. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy but works well. My phone battery isn't as great as it was so I carry this around if I'll be out all day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok power bank. I can charge my iPhone 13 mini 2 times before have to change the power bank. Takes hours to fully charge the power bank

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Maybe work for some

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a while to recharge and is too heavy for a phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last longer, I charge 1 phone and it is already half- down to 50

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight powerbank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this powerbank on black Friday sale. Like a small LCD on it . Easy to tell how much power left.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got this product because it was stolen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had this product but it was stolen and best buy said it wasn't their problem I didn't get it an hour after delivery, and to call the police:(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't seem to charge my phone as quickly as I thought it would. It's even slower with 2 items plugged into the charger

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bateria en falla. Battery in failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo siento la bateria solo funciono 2 meses y de ahi no trabajo mas.. Sorry de battery only worked for 2 months and then it stopped working

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 2 out of 5 stars

    Worked then Just Stopped working.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It swole up and no longer holds a charge. It was good while it lasted, I don't know what caused it to go bad I didn't use it a lot. one day after charging it I noticed it swole up in the middle and didn't discharge power anymore.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only last about 2 hours, got it to play Pokémon Go and my old battery charger that’s 12 years old last longer than this. I got this one so my bf could use the older one.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at this gadget it’s a bit heavy but totally understand why…..charge last very long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Plenty of juice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this with my tablet and phone plugged in simultaneously with lots of juice to spare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not up to expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this and for some reason it is difficult to get to a full charge with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good for portable charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for portable charging, but a bit heavy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great way to charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the quickest ways to get a fast charge when out and nowhere near an outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and gives an extra juice on the go. Very portable,slick design, and good buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Totally Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very upset with Best Buy on this purchase. I thought I was buying a brand new product but instead Best Buy delivered a used scratched one that does not work. That was probably was why it was returned back by whoever bought it first. The cord to charge it was missing from the box. I had to find a phone charger to charge this power bank. I am extremely disappointed as this has not happened to me before.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Portable charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to charge my phone using this, and was unable to recharge power bank. I returned this item for refund.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.