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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,833 reviews
  • Rated 5 out of 5 stars

    Great way to charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the quickest ways to get a fast charge when out and nowhere near an outlet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not up to expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this and for some reason it is difficult to get to a full charge with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and gives an extra juice on the go. Very portable,slick design, and good buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked then Just Stopped working.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It swole up and no longer holds a charge. It was good while it lasted, I don't know what caused it to go bad I didn't use it a lot. one day after charging it I noticed it swole up in the middle and didn't discharge power anymore.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    I Didn’t Like It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it. It’s too heavy. I prefer something lighter weight.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger case in failed. Otherwise it works.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works as it should but the problem is. Housing in a soft breaks apart when it falls on the floor by accident. I have this happen too many times to the point that I have to take it apart. And I could not fix the charging circuit. I have to shower shave battery. And build a new charger. From it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    External charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger, just in case you have a power outage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Portable charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to charge my phone using this, and was unable to recharge power bank. I returned this item for refund.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 3 out of 5 stars

    Eveready battery pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged my phone one time and took forever to recharge itself

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hello Noni,

      Thank you for the comment, if you have any questions or concerns for the product, please send the email to this address service@energizerpowerbanks.com for further assistance. Thank you.

  • Rated 3 out of 5 stars

    Power bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batters came with the WRONG charging cord. Lucky I had the proper cord.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bateria en falla. Battery in failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo siento la bateria solo funciono 2 meses y de ahi no trabajo mas.. Sorry de battery only worked for 2 months and then it stopped working

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my phone fast. Kind of big but works better than a smaller one i had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing special ,yes can charge 4 phones not so quick charge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow charging my phone and even slower to recharge the unit itself. Stuck with it since I was a week over Best Buy’s 1 week return period.. Found a $20 off brand on Amazon that works better.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    energizer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not enjoying this purchase, It is large and heavy and it doesn't charge as quickly as I was told by the associate at the store. It is not user friendly, I do not know when it is off or on.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has-been a life saver. Best product of this type I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Battery Pack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charging battery and charges really quick and good to have handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast charging and sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charging and sturdy product. I would definitely recommend this!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Totally Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very upset with Best Buy on this purchase. I thought I was buying a brand new product but instead Best Buy delivered a used scratched one that does not work. That was probably was why it was returned back by whoever bought it first. The cord to charge it was missing from the box. I had to find a phone charger to charge this power bank. I am extremely disappointed as this has not happened to me before.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device would not charge. Received at a charge on 70%. Attempted to charge phone, but because charging would drain devoce and I could not recharge it, I returned it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Alandra

      Thank you for the comment.
      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address service@energizerpowerbanks.com for further assistance. They’re glad to help you solve the issue. Thank you.