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Customer reviews

Rating 4.4 out of 5 stars with 1824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,824 reviews
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy even thou its name brand it will just go in the trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device does not recharge. Have to take it back to be checked

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    I am devastated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke already I can't afford another one. I am devastated. I have to hold charger a certain way to get it to charge and I have it set down while charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop charging itself after 2 weeks of purchase. So bad

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power bank stopped working after less than a month of purchase. Energizer support won’t reply, money wasted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged it and when I tried plugging into my phone it lost its charge . I returned it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger doesn't last long, it discharges very quickly and only charges 10 percent of the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service. Don’t believe what they

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person sold me the wrong item. It didn’t work with my phone.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Incompatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use this product with my new Apple IPhone. It is not compatible.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Unsatisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered from best buys on November 26th. Still waiting for it. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged at 100%, only provided under 30% phone battery.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Don’t buy if you have Apple phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good battery if you have an Apple phone. Don’t recommend it.does. It have a usb-c to charge your phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to charging and slow charging not any good not worth it

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Customer

      You can check out our UE10015PQ which will charge your phone faster.

  • Rated 1 out of 5 stars

    Faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger stopped working 2 days after it was no longer returnable. I give it a 1 out of 5.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.

      We do apologize for the issue you are having with this product, if you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to assist you to solve the issue you're encountering right now. Thank you.

  • Rated 1 out of 5 stars

    Old and heavy !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes for ever to charge and doesnt have usb c !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective before I discovered to use them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Battery expanded before I can use them! And i can no longer return it? No stars for this product!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek but stopped charging after a couple of weeks.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it as it wouldn’t turn on. It happens. But I bought a different brand

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.
      If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    not compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my iphone so store graciously exchanged for a different model.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.
      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to help you. Thank you.

  • Rated 1 out of 5 stars

    Short lifespan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great the first few times now it won’t recharge.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.