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Customer reviews

Rating 4.4 out of 5 stars with 1824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the MAX 10,000mAh power bank's long battery life and ease of use, praising its convenient size and helpful LCD screen. Many also appreciate its affordability and reliable performance across multiple devices. However, some customers noted that the device's weight and occasional warmth during charging were drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,824 reviews
  • Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to power LED christmas lights and it worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I use it in the car. It’s great and heavy duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what my granddaughter needed to take to camp to charge her device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    something everone needs to keep you phone charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall , helped me when i went to la n had fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. The LED indicator is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best battery ever, it is very easy to use and very heavy and substainable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best buy i made from best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it it what i wanted thanks i will be buying from best buy again thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for less than 6 months and its already gone i wouldn’t recommend it im going for an anker product next time

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Guess I Got the Dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like i got one of the duds. Had a charge when i first took it out of the packaging. After fully charging it, i took it to work to keep my phone charged. Plugged it up as i was coming off a break, at next break my phone had not charged at all. Took the charger home to charge it, nothing happens when plugging it up. Cant even get a number to show on the display.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Joe,

      Thank you for the comment.

      We do apologize for the issue you are having with this product, if you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.

  • Rated 5 out of 5 stars

    Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for power outages. Would recommend this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Almost no instructions. I charged when I got home and device worked. I took it on vacation and charged my cell phone one time. Since I have not been able to find out how much charge is available and it does not charge another device. I tried to return to store today but no longer had receipt or packaging

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 3 out of 5 stars

    Cell phone charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to charge my cell phone when a plug isn’t available. It doesn’t hold a charge for very long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not SATISFIED.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pleased with my item. It do not work I have tried to charge it up and use it on my phone . it still do not work. I will bring it back as soon as possible.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Get a different brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes FOREVER to charge and super fast to go dead... the larger one takes even longer to charge.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Nice design, but dead out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design (size, ports). Reports to be at 99% when plugged into power source, but will not turn on, will not charge anything (tried multiple cabes, multiple devices). Should have listened to the others reviewers with same problems.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the instructions booklet, not every USB port can be used to charge the battery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasted about two years before it completely died. I rarely even used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it even at the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 other portable chargers in the past and this one definitely takes forever to charge the portable charger fully and offers maybe 2 full charges before it dies.also the USB cord that comes with it does not charge the portable charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This Energizer bunny did not "keep going"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 2 weeks. I ordered it online. I didn't realize that the receipt was glued to the package so both package and receipt ended up in the trash. No sales documenation/No refund. Bad Energizer Bunny! Bad Bunny!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Caro,

      Thank you for the comment.

      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.