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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2516 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the long battery life and compact size of the MAX 15,000mAh portable charger as key strengths, also praising its ease of use and lightweight design. Positive feedback also mentions the charger's competitive price and reliable performance. However, some users reported compatibility issues and problems with the USB-C port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,516 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and compact. Will be great for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TheHatLady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You were a big help with my IPADS and my cell phone. You were able to get me the equipment I needed. And to guide me with the Geek squad. Now if I have any questions I know where to go for Help. Thank you all for your help. Susan Waddell. The Hat Lady That wear the funny HATS. And bring GOODIES.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, decent charge. Great capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. Works very well. It was slightly bulkier than the 10k and 20k mAh Anker ones and has a bit more weight to it. My only issue is it would not charge through the USB-C port with a standard wall charger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s very useful, a little heavy but it’s ok

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my phone. Love the compact size!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great was able to charge a number of different items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super handy on trips!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this little charger very long, but it's already been a great help! On a recent flight, my neighboring passenger was having trouble recharging his laptop. The USB port on our seats was not working properly. I loaned him my new charger -- problem solved! I believe I'll get plenty of use out of this gadget!

    I would recommend this to a friend
  • Cons mentioned:
    Usb-c

    Rated 1 out of 5 stars

    Not too happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge my iPhone using the usb c port . Only charges the battery itself I have to use and old usb apple charger

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Eduardo,

      Thank you for your patience.
      We do apologize for the issue you are having with this product, please contact them via this address: service@energizerpowerbanks.com. If you have any questions or concerns, please send the email to the above address for further assistance. Thank you.

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and it works with some of my devices. I had two larger ones, one was confiscated and the other was stolen. This is better than nothing. I should use it as a decoy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable brand and very slim and slick. PD capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have kept...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great purchase, but we had found a better quality open box excellent product that we went with instead. I do wish I had krpt it for myself, since I'm always out and about. However, i can always go back to Best buy and know they will have it available, and with a great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price I will buy again..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to use, comes with a mini USB cable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, sleek and easy to use, buy it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to have around in case of an emergency

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When in Rome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Got me through our Flight to Italy. Only complaint occurs when the battery has a low charge it will sometimes stop charging your device even if there is still some power left.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    The item was not what I thought it would be. Howev

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was not what I thought it would be. However I did figure out what it was used for and I do use it at times. I do like the item but it is not proud to call the way I needed to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works goodish, I have a small glitch where it keeps cutting out and doesn't fully charge it even though itself is fully charged. Other than that its useful for those who have to use their phones quite a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good power pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to power a heated jacket I had purchased. It works quite well, the only reason I gave it 4 stars instead of 5 stars is because of the weight of it. It’s a little heavier than I would have liked.

    I would recommend this to a friend
  • Cons mentioned:
    Usb-c

    Rated 3 out of 5 stars

    Does not work with iPhone's USB-C cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this charger. It does not work with any charging of Apple USB-C to lightning Cable as the descriptions. It only works with USB cable to lightning.

    No, I would not recommend this to a friend