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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1318 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the MAX 30,000mAh power bank's long battery life, convenient LCD screen, and ease of use. Many appreciate its multiple ports and consider it a good value for the price. However, some customers find the device to be bulky and heavy. A few users also noted that the power bank can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,318 reviews
  • Rated 1 out of 5 stars

    Emergency charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this brand because it noted on box pre-charged.. It had zero charge when got home. See how long it takes to charge hopefully before project storms hit

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Very inconsistent performance.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only tried to use this 3x in the past 6 months and twice it failed on me. The ports don't work with consistency and Best Buy won't take it back. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Erika,

      Thank you for the comment.

      We do apologize for the issue you are having with this product, if you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to help you to solve the issue you're encountering right now. Thank you.

  • Rated 1 out of 5 stars

    Deadweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent the better part of a day, charging it, took it out to use on a extended walk to play a mobile game and at 96% it suddenly dropped to zero refused to charge any devices until I plugged it back in

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Portable Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charged fast for the week I used it now it don’t even hold a charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely died!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely died after two months. Doesn’t qualify for returns. Worked nice when it worked but now it’s completely dead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay I like it because it’s helpful by charging my phone

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.
      If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase I have ever made. I wish I still had the original box and receipt because I would return it. It took two days for me to need it use it and when I did, nothing…UGH!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Energizer portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesnt work. Would give it an overall 0 star if i could.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get you a new unit to you immediately

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it because its to heavy to carry around during hikes.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      HI Customer

      Thank you for choosing Energizer Power Bank, but It's a 30K mah power bank, very hard to make it light...

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Maybe mine was defective or the box had a misprint. The USB-C port would not charge my iPhone 13. Would start and then shut off after a few seconds. Took too long to charge.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Robert,

      Thank you for the comment.
      If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Power bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items loses charge real fast I thought it was a good item but it is not working for very well

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get you a new unit to you immediately

  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    One star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged phone but really slow...returned it for refund

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Non-functioning after ~6 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently unable to power on or hold charge. I have taken great care of this product and ensured that it doesn't take any damage or stress, but it's now unable to function as intended within half a year.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed, Weight

    Rated 1 out of 5 stars

    Upset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely heavy for an on the go portable charger. Not very convenient nor’ quick. Takes an excessive amount of time to charge. Input and output is very confusing to get the portable charger to charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery runs out quickly and then it is difficult to recharge. Definitely does not work for this reason I will return it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Elizabeth,

      Thank you for the comment.

      First of all, we do apologize for the bad experience you had with this product. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Battery pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in over night at 77 and in the morning it was at 81. Emailed company and didn’t get a very good response

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.
      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to help you. Thank you.

  • Rated 4 out of 5 stars

    Missing cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing parts the cable so make sure you check the box for all parts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst . It’s no Good a week since I bout it no Good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing USB-C out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No USB-C out, just two USB A I returned it because of that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Energizer-Defective Open Box Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was defective upon purchase and did not even work. Although the product is typically fantastic, Best Buy needs to work on its Open Box Quality procedures.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.