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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.6 out of 5 stars with 328 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the MAX 30,000mAh power bank, particularly its long battery life and quick charging speed. Users appreciate its overall performance and portability, as well as the convenience of multiple ports for charging several devices at once. The main drawbacks mentioned are its weight and size, with some finding it a bit heavy and large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-328 of 328 reviews
  • Rated 1 out of 5 stars

    VERY disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly HAD to return it because it was faulty; box said it was fully charged…It was NOT & red light NEVER came on or flashed…

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear CassadyF,

      We are very sorry to hear that you received a faulty power bank and had to return it. It is unacceptable that the unit was not fully charged and that the light indicators didn't work as expected. This is not the quality we strive for, and we apologize for the inconvenience and disappointment this has caused.

      -- Energizer PowerPacks Service Team

  • Rated 1 out of 5 stars

    Miss aligned ports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ports not alligned only on port works. You can’t fit most USBs in the other ports

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    So big & dies fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It changes sooooo slow almost a full day. Dies fast do not buy!!!!!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We are very sorry to hear about your experience with the power bank. Due to its high capacity, a 30,000mAh power bank can take a very long time to charge without a high-power wall adapter.If this doesn't resolve the issues, please visit our support page at https://support.energizerpowerpacks.com/ and we will assist you with a warranty claim. -- Energizer PowerPacks Service Team

  • Best Buy Employee

    Rated 1 out of 5 stars

    Takes forever to charge

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Takes forever to charge. Literally tried to charge it before a storm and it never reached 100.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not charge past 80%. Did not work with the device that I had purchased it for.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Compact energy supply

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for charging devices, especially during power outages - very common around here. I use them all the time and recharge on my solar generator so my power usage for rechargables is free! This 30K version has many more charges than my original 20K version. The 30K version will charge 100 ecigs, 7 to 10 iPhone charges, 2-3 Macbook Air charges. A small and easy way to be ready when the supercells hit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power to spare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This power bank is a powerhouse. It's a little heavy, however I'd keep it in my car to back up charge, phones, Bluetooth speakers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product at a good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works well with all my different devices

    I would recommend this to a friend