Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 336 reviews
(336 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the MAX 5,000 mAh Ultra-Slim portable charger for its portability, charging speed, and convenient size. Users also appreciate the battery life, overall performance, reasonable price, and lightweight design. The USB-C port's versatility is a plus, and customers have not reported issues with overheating.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
A good introductory battery pack for a smart phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A real life saver. The only issues are that the charging cable is too short and it doesn’t last as long as it should
I would recommend this to a friendRated 4 out of 5 stars
Phone charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good light portable charger for when you need immediate power charge for phone. I like that it is not heavy.
I would recommend this to a friendRated 4 out of 5 stars
WORKS AS DESCRIBED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD ITEM WORKS AS DESCRIBED . WOULD RATE AS 5 IF HIGHER CHARGING SPEED WOULD BE AVAILABLE ON THIS UNIT
I would recommend this to a friendRated 4 out of 5 stars
ok but challenging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not easy to figure out how to adapt to different devices
I would recommend this to a friendRated 5 out of 5 stars
Best of the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy never let me down all your products are upto standard,you ste my number 1 for electronic
I would recommend this to a friendRated 1 out of 5 stars
Useless charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is useless. It loses it's own charge after partially charging one cell phone, let alone any additional phones. I would not recommend it to anyone.
This review is from Energizer - MAX 5,000 mAh Ultra-Slim, 3-Port USB-C High Speed Universal Portable Charger Power bank, Charges Three Devices at Once - Black
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi tinaeva, we're sorry to hear the power bank isn't holding its charge as expected. That's definitely not the performance we aim for. Please visit https://support.energizerpowerpacks.com/ - our team will help you troubleshoot or arrange a replacement under warranty.
- Cons mentioned:Heat
Rated 3 out of 5 stars
Battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item. Gets hot easily. Wish it held charge larger
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out great and vary high quality and i like this item so much
I would recommend this to a friendRated 5 out of 5 stars
Backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to have a source of power as a backup when it is needed.
I would recommend this to a friendRated 4 out of 5 stars
small, slim....seems to work fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for a gift for someone but i tested it and it seemed fine
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great high speed universal portable charger for the price.
I would recommend this to a friendRated 2 out of 5 stars
better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't really have enough to charge up a device. Might be ok for earphones but my phone only gets marginal charge before brick is dead.
No, I would not recommend this to a friendRated 3 out of 5 stars
Energizer battery pack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great to have a portable battery charger with you but it seems to not charge my phone all the way before the battery pack needs to be charge again
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 3 out of 5 stars
Its...okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. I am only using it to charge 1 device and it seems like it dies fast.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Thank you for your feedback! We appreciate your insight. The charging capacity of a power bank depends on its battery size and output efficiency. If you're looking for a model that can charge your phone multiple times before needing a recharge, we recommend considering a higher-capacity power bank, such as our 30,000mAh models. We’re glad to hear that the power bank is performing as expected. If you need recommendations for a larger model, feel free to reach out! Energizer Power Bank Service Team
Rated 3 out of 5 stars
Portable power pack. Very small size easy to carr
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy and compact design but only seems to be able to charge my iPhone for 1 full re-charge.
I would recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
- Cons mentioned:Heat
Rated 1 out of 5 stars
Powerbank drains and heats up very fast
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerbank drains within minutes and dies before even my iPhone 12 Pro Max reaches 90% battery. Also powerbank heats up very badly and can’t carry it in pocket while charging the device.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 3 out of 5 stars
It’s just ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More cumbersome that anticipated and does not chart as quickly as I’d hoped.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not that useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it charges phone for 18h but doesn’t. I fully charged it and then tried to charge my phone didn’t charge my phone and power bank used half of the charge.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 2 out of 5 stars
Unsatisfying
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unstable. I would not buy it again. Charging speed was not expected
I would recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 2 out of 5 stars
Just value of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its charger only one time and slow charging and not charging at car charger it's should bhe charging at home
I would recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.