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Customer Ratings & Reviews

Your price for this item is $8.99
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The comparable value price is $17.99

Customer reviews

Rating 4.6 out of 5 stars with 326 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the MAX 5,000 mAh power bank's compact size, long battery life, and portability, making it ideal for travel and on-the-go use. Many also praise its lightweight design and affordable price. The USB-C port's functionality and the charger's overall performance receive positive feedback. While some users note the device can get warm during use, the majority of reviews highlight its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 326 reviews
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a source of power as a backup when it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high speed universal portable charger for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Energizer battery pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have a portable battery charger with you but it seems to not charge my phone all the way before the battery pack needs to be charge again

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 3 out of 5 stars

    Its...okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. I am only using it to charge 1 device and it seems like it dies fast.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Thank you for your feedback! We appreciate your insight. The charging capacity of a power bank depends on its battery size and output efficiency. If you're looking for a model that can charge your phone multiple times before needing a recharge, we recommend considering a higher-capacity power bank, such as our 30,000mAh models. We’re glad to hear that the power bank is performing as expected. If you need recommendations for a larger model, feel free to reach out! Energizer Power Bank Service Team

  • Rated 3 out of 5 stars

    Portable power pack. Very small size easy to carr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and compact design but only seems to be able to charge my iPhone for 1 full re-charge.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Powerbank drains and heats up very fast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbank drains within minutes and dies before even my iPhone 12 Pro Max reaches 90% battery. Also powerbank heats up very badly and can’t carry it in pocket while charging the device.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 3 out of 5 stars

    It’s just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More cumbersome that anticipated and does not chart as quickly as I’d hoped.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it charges phone for 18h but doesn’t. I fully charged it and then tried to charge my phone didn’t charge my phone and power bank used half of the charge.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 2 out of 5 stars

    Unsatisfying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unstable. I would not buy it again. Charging speed was not expected

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 2 out of 5 stars

    Just value of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its charger only one time and slow charging and not charging at car charger it's should bhe charging at home

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Portable Charger That Doesn’t Charge!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold a charge and barely six (6) months old. Waste of money!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dies way too quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This power bank dies way too quickly wasn’t even able to get my phone to a full charge before the battery on it died

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Power bank battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only 4 hours power bank use, the actual power bank is almost 18 hours , and also he. Use it’s very heat up

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work charging kept turning off not good for brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked upon purchasing this item; it was a total waste of money

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Energizer power bank

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold a long battery life at all. I wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a poor battery charger is a one time used. Don’t recommend to anyone.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    No Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple personnel in Best Buy said I would be able to use this with my IPhone, however, it does not. Will need to bring to store for assistance. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Only able to charge 20% of my Samsung phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge only 20% of my Samsung phone and need to recharge again even though this is a new charger.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Order Number:BBY01-806949403348

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order is not received yet Order Number:BBY01-806949403348

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      If you continue to not receive the goods, you can ask your purchasing store's customer service.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.