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Customer Ratings & Reviews

$14.99

Customer reviews

Rating 4.4 out of 5 stars with 264 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the MAX 5,000mAh portable battery charger for its portability and overall performance with heated clothing. Many appreciate its charging speed and battery life, as well as its convenient size and light weight. The multiple ports and helpful display are also valued features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 264 reviews
  • Rated 4 out of 5 stars

    Worth it for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the price they give ... if you are looking for an everyday use cheap power bank that can charge your phone ... this one is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent gift cards on this. worth all the money. love the screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift but I want one for myself

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift wish I had it for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energizer MAX 5,000 Bank

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery bank is great and works well on the go when I need it! Last pretty long per charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works sometimes and sometimes it doesn’t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bc I needed a charger, it serves it’s purpose, but it does not always work…sometimes it doesn’t charge me phone I have to wiggle the cord to get it to work.

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi TaraS,
      I’m sorry your power bank only charges your phone intermittently and that you have to wiggle the cable to make it work. That usually points to a loose connection in the cable or the port, which isn’t normal behavior. Please contact our support team so we can help check the unit and assist with a possible replacement:

  • Rated 3 out of 5 stars

    Average item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO CLEAR AND UNDERSTANDABLE INSTRUCTIONS WERE PROVIDED. I went four times to BEST BUY customer service - one hour drive, and No Clear Instructions were provided to me. Very bad customer service.

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi SatisfiedCustomer,
      We’re very sorry for the confusion and inconvenience caused by unclear instructions and the repeated trips to Best Buy. Your feedback is important and will help us improve both product documentation and support experience. If you still have the power bank and need assistance, please contact us at:

      --Energizer PowerPacks Service Team

  • Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exeptional device actually bought two but had to return one cause it wouldn't charge. Took back and exchanged with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome littel charger, was able to charge my iPhone multiple times over the course of 2 days and had no issues with overheating or fast draining (as I have with other chargers)

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well fast charge and great price and I will probably get another one

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear MARCOA,

      Thank you for the fantastic review! We're thrilled to hear that you love the power bank's fast charging speed and great price. We truly appreciate your positive feedback and are delighted to know you plan on getting another one.

      -- Energizer PowerPacks Service Team

  • Rated 3 out of 5 stars

    Doesn’t last long enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and charge. Doesn’t have as much charge as we expected. Only lasted about 45 minutes minutes charging a heated vest.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi JosephL,
      Sorry the runtime didn’t meet your expectations. A heated vest draws significantly more power than a phone, so a 5,000mAh power bank can drain much faster—often within the kind of timeframe you experienced.

  • Rated 5 out of 5 stars

    Good battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery pack and was able to get some decent battery for the size it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Portable Battery Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energizer portable battery charger is quick to recharge. Simple but effective for recharging your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things! Always good to have a backup when electricity goes out or on the go!

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Pattylou,
      We’re so glad to hear the MAX 5,000mAh power bank has been a reliable backup for you! Whether it’s a power outage or a day on the move, having portable power ready is always a smart move — and this compact charger is built just for that.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Energizer mobile charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent little charge! It will get you over the edge of where you need to be fully charged your device. Just make sure that you keep it charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energizer Power Bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a smaller one from Best Buy a couple of years ago, but when I saw this one on sale, I grabbed it! These are great for when your power goes off for a few hours. I was able to keep my two iPads and my iPhone charged, no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I brought this , this game in handy on my trip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energizer Battery Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took with on my overseas vacation, and it worked great keeping my smartphone charged up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bang for your buck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest but durable, I have used it heavily and it takes a beating

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi EricB,
      Glad to hear this power bank has held up well for you. Durability is a big plus, especially if you use it heavily. While it may not be the fastest charger, it’s good that it consistently works and can take rough use.

  • Rated 5 out of 5 stars

    Happy birthday present for a 16 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to a teenager for a birthday present. She was very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it not to long ago but power supply is beginning to degrade not give a much of a full charge(s) like it use too, even though I've done the regular power bank maintenance it's supposed to last a few more months according to the user manual at least

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi DavidB,
      Thanks for your honest feedback, and we're sorry to hear your power bank isn’t performing as expected. Even with proper maintenance, battery degradation can vary depending on usage patterns and environmental factors. That said, it should still meet the expected lifespan outlined in the manual.
      We’d like to help you get this sorted. Please visit our support page at https://support.energizerpowerpacks.com/ so our team can assist with troubleshooting or explore possible solutions.
      --Energizer PowerPacks Service Team