Customer Ratings & Reviews
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- Model:
- UE5035C
- |
- SKU:
- 6589873
Customer reviews
Rating 4.4 out of 5 stars with 213 reviews
(213 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the MAX 5,000mAh 15W USB-C 3-Port Universal Portable Battery Charger/Power Bank for its fast charging capabilities, with users reporting quick charging times for their devices. The portable nature of the charger is also well-received, with customers appreciating its compact size and convenience for on-the-go use.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Energizer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This battery pack doesn't hold charge well and it gets warm too fast
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't bother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned it on... went from 88% to 57% in 30bseconds... tried to charge it and never charged.. what sucks is that when i took it back i wasn't even able to get an exchange.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear VeeGee,
We are very sorry to hear about your experience. The rapid drop in battery life and the inability to recharge are clear signs of a defective unit, and we understand your frustration, especially after being unable to get an exchange. We want to help resolve this for you directly. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so we can assist you with a warranty claim.
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
I’m returning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this inexpensive charging port to go on a cruise. I don’t actually like it it dies and loses charge very quickly.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear SemajC,
We're very sorry to hear that the power bank you purchased for your cruise was faulty and lost its charge so quickly. We understand your frustration and apologize that it failed to meet your needs.
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Thumbs down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bank doesn’t last long. I plug it into a hello watch 3 and it last two days. I have a cheaper 4000mah bank that i plug into the watch and it last about 14 days. I figured the name brand would be better in this case, not so.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Thank you for your feedback. Battery performance depends on multiple factors, including power efficiency, output regulation, and device compatibility. We’d be happy to look into this further—please contact us at service@tennrich.com for assistance.
Rated 1 out of 5 stars
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not even getting full charge of mobile. I dont see it as worth product.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi VijaykumarJ,
We’re sorry to hear the power bank isn’t delivering a full charge as expected. This model is designed to support moderate daily use, but if you're consistently getting less than a full charge, it could indicate a battery degradation issue or a technical fault.
Even though it's a compact 5,000mAh unit, it should still provide at least one full charge for most smartphones. We recommend reaching out to our support team at https://support.energizerpowerpacks.com/ so we can help diagnose the issue or explore a solution.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Nice feature to see how much juice is left
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decently powerful & can see to make sure it is fully charged before trips
I would recommend this to a friendBrand response from Jamal Chen
Posted .Dear Customer,
This indicates that you are concerned about the power capacity and charging status of the power bank before your trips. Energizer power banks are designed to provide reliable power. To ensure it is fully charged, you can connect it to a suitable charger and keep it charging until the indicator shows a full charge.
Energizer Power Bank
Service Team
Rated 1 out of 5 stars
NormTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died, bought it open box It is no more Time to test total rewards Don’t ever bother to call City Bank phone is a joke Everything I own may go back Because City Bank is lousy. The worst ever
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear Customer,
We're sorry to hear about your dissatisfaction and the issues you've encountered. However, our company is Energizer Power Bank and we can only assist you with matters related to our power bank products. It seems your complaint is regarding City Bank and not within our purview.
Energizer Power Bank
Service Team
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working it wont charge and it doesn't charge my phone
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Thanks for your feedback. We're sorry you experienced these issues. For assistance, please email service@tennrich.com with your order details and a description of the problem.
Rated 1 out of 5 stars
Not powerful enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor thing can’t charge a 16 plus not even a percent.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Thanks for your feedback. We're sorry you experienced these issues. For assistance, please email service@tennrich.com with your order details and a description of the problem.
- Pros mentioned:Charging speed
Rated 5 out of 5 stars
Phone lifesaver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had power outage, stopped an seen this. It come pre charged so i wasn't without a phone. Easy to use
I would recommend this to a friend Rated 5 out of 5 stars
policy analyst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extremely helpful when out and about all day; esp for my daughter who is in high school
I would recommend this to a friendRated 2 out of 5 stars
Nope.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought both 5,000 and 30,000 based upon price (vs. my old Anker). The units themselves take forever to charge and are equally slow when you are charging a phone or worse.... a computer. If you are in a power pinch, these are unreliable to get the job done fast. Ditching them 3 weeks after purchase (no $ back from Best Buy). I can't take how poor these function. Going back to Anker at 4X the price.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .We’re truly sorry to hear about your experience. Charging speed can be affected by various factors such as cable quality, adapter wattage, and device compatibility. That said, we understand your frustration and appreciate your honest feedback.
If you would like us to look into the issue further, please don’t hesitate to contact us at service@tennrich.com — we’re here to help.
Rated 1 out of 5 stars
Cheap Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product power is weak and cannot provide power to a wireless phone charger. Completely useless.
No, I would not recommend this to a friend