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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 197 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the MAX 5,000mAh 15W USB-C 3-Port Universal Portable Battery Charger/Power Bank for its fast charging capabilities, with users reporting quick charging times for their devices. The portable nature of the charger is also well-received, with customers appreciating its compact size and convenience for on-the-go use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 197 reviews
  • Rated 5 out of 5 stars

    Good Charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to be able to charge my devices on the go

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Item review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and the item size allow to charge the phone inside a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well fast charge and great price and I will probably get another one

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear MARCOA,

      Thank you for the fantastic review! We're thrilled to hear that you love the power bank's fast charging speed and great price. We truly appreciate your positive feedback and are delighted to know you plan on getting another one.

      -- Energizer PowerPacks Service Team

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Great for emergency and needing to charge your phone. Fast charging works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome littel charger, was able to charge my iPhone multiple times over the course of 2 days and had no issues with overheating or fast draining (as I have with other chargers)

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. Had a 65% charge on it when it came out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exeptional device actually bought two but had to return one cause it wouldn't charge. Took back and exchanged with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    race fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works very well and lasts a long time and charges fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than it's price, really Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, pocket size, light weight, and quick charging speed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These made for great gifts for my family nembers for Christmas. Very useful to have around!

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Customer,
      We're delighted to hear that our power banks made wonderful Christmas gifts for your family and proved useful. Thank you for choosing Energizer for this special occasion.
      Energizer Power Bank
      Service Team

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Charger pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack is use on rhe inside of a heat vest small and fit in pocket

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it not to long ago but power supply is beginning to degrade not give a much of a full charge(s) like it use too, even though I've done the regular power bank maintenance it's supposed to last a few more months according to the user manual at least

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi DavidB,
      Thanks for your honest feedback, and we're sorry to hear your power bank isn’t performing as expected. Even with proper maintenance, battery degradation can vary depending on usage patterns and environmental factors. That said, it should still meet the expected lifespan outlined in the manual.
      We’d like to help you get this sorted. Please visit our support page at https://support.energizerpowerpacks.com/ so our team can assist with troubleshooting or explore possible solutions.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Energizer mobile charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent little charge! It will get you over the edge of where you need to be fully charged your device. Just make sure that you keep it charged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price I paid. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energizer - MAX

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable battery pack is very reliable and very handy to support my charging needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    Battery performs poorly - very disappointing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery did not have much power to it. It took 4 hours to charge my phone only 30%! I gave it a second chance, but the battery's performance did not improve. It was even slower. My initial impression of the battery was good, as it is very lightweight and wouldn't weigh down my purse or fanny pack. But due to its poor performance, I decided to return it and get a refund. I have a battery that I purchased 7-8 years ago now, and it can fully charge 2 phones much more quickly than this! This purchase was disappointing, as I expected this battery to be high performance (as it is made by Energizer, a trusted name brand).

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear MaryA,

      Thank you for reaching out to us and sharing your experience with our Energizer power bank. We sincerely apologize for the inconvenience caused by the performance of the product.

      Based on your description, it is possible that the issue you are experiencing could be related to compatibility. Sometimes, the charger or cable used may not be fully compatible with the power bank, which can affect its charging performance. We recommend trying a different AC charger and cable to see if this improves the situation.

      We are truly sorry for any inconvenience this may have caused and appreciate your understanding. If you have any further questions or need additional assistance, please do not hesitate to contact us.

      Thank you for your feedback and for choosing Energizer.

      Energizer Power Bank
      Service Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product For The Price, Outperforms Most Other Portables That Are Twice As Much

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We are glad to hear that you are satisfied with the performance and value of our product. Thank you for your positive feedback. It encourages us to keep providing high-quality power bank solutions.
      Energizer Power Bank
      Service Team

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy great service at Best Buy, every employee is very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great......................

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great .............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $12 the battery was a very good goodbye for what I needed it for

    I would recommend this to a friend
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